Sr. Manager/ Director of Marketing

Job Description

Job Description

Position Summary

We are seeking a purpose-driven, strategic Sr. Manager of Marketing/Director of Marketing to serve as the marketing right hand to the Chief Brand & Experience Officer at SMG (Seoul Medical Group) — a leading healthcare organization serving the Asian American community across Korean, Chinese, and Vietnamese populations.

In this role, you will manage day-to-day relationships with external marketing agencies, drive consumer-facing campaigns, and partner cross-functionally to execute the brand narrative under the direct guidance of the CBxO. This is a unique opportunity to operate at the intersection of brand strategy and execution in a high-growth, mission-driven organization rapidly expanding its reach across Korean, Chinese, and Vietnamese communities.

Key Responsibilities

• Execute the SMG brand narrative as defined by the CBxO — ensuring shared values, vision, and commitment to care are consistently expressed across all channels and communities.
• Lead the day-to-day management of external marketing agencies , ensuring aligned strategy, clear messaging, and measurable outcomes across all media channels.
• Develop and execute culturally attuned, consumer-facing campaigns — especially during Medicare Advantage enrollment periods (OEP, AEP, SEP).
• Work cross-functionally with internal teams (digital, community, broker engagement, brand, provider relations) to ensure messaging consistency and campaign support.
• Partner closely with insurance brokers and healthcare partners — serving as the key marketing liaison to sales channels and strategic health system relationships, ensuring brand messaging supports enrollment goals and partner alignment.
• Serve as the operational owner of brand execution — translating CBxO-defined brand architecture , voice and tone , and community storytelling guidelines into day-to-day campaign and agency work across Korean, Chinese, and Vietnamese audiences.
• Monitor campaign performance, generate insights, and optimize results across traditional and digital channels.
• Ensure operational excellence in budgeting, timeline management, and internal approvals.

Qualifications

• 7–12 years of experience in consumer marketing , with a strong background in agency management and multicultural brand strategy .
• Prior experience in healthcare , Medicare Advantage , or mission-driven sectors preferred.
• Demonstrated ability to manage external agency relationships, hold vendors accountable to outcomes, and translate strategic direction into executed campaigns.
• Passion for community-focused storytelling , empathy-driven messaging, and inclusive branding.
• Excellent communicator and collaborator across cross-functional teams.
• Korean language proficiency a plus, but not required.

Chinese and Vietnamese language skills a plus

AMM BENEFITS

When you join AMM, you’re not just getting a job—you’re getting a benefits package that puts YOU first:

• Health Coverage You Can Count On : Full employer-paid HMO and the option for a flexible PPO plan .
• Wellness Made Affordable : Discounted vision and dental premiums to help keep you healthy from head to toe.
• Smart Spending : FSAs to manage healthcare and dependent care costs, plus a 401(k) to secure your future.
• Work-Life Balance : Generous PTO , 40 hours of sick pay , and 13 paid holidays to enjoy life outside of work.
• Career Development : Tuition reimbursement to support your education and growth.
• Team Fun : Paid company outings and lunches because we work hard, but we also know how to have fun!