Data Operations Analyst

Job Type: 12-month Contract (2 Openings) About the Rol eAre you highly organized, detail-oriented, and comfortable working with spreadsheets? We are seeking two motivated contract professionals to join a dynamic, 10-person Dispute Operations team within a leading Fortune 500 financial services enterprise .This is an excellent opportunity for a junior professional or someone looking to break into the corporate financial sector .In this role, you will be responsible for accurately processing and entering dispute-related information between internal platforms and external databases. Your focus is entirely on data integrity, smooth system handoffs, and operational excellence Day-to-Day Responsibiliti esSystem Navigation & Data Entr y: Manage a "swivel chair" operation, accurately moving and processing dispute-related information between multiple internal and external system s.Data Revie w: Analyze case information to determine the appropriate data entries before processing, ensuring complete accurac y.Team Collaboratio n: Work closely with a designated Researcher on complex or escalated cases, coordinating smooth handoffs and maintaining clear communicatio n.Documentatio n: Enter clear case comments and documentation that may ultimately be visible to customer s.Spreadsheet Managemen t: Utilize Microsoft Excel and Google Sheets to maintain records and track progress as the team transitions platform Must-Hav es:Spreadsheet Comfo rt: Strong familiarity with Microsoft Excel and/or Google Shee ts.Sharp Attention to Deta il: A high degree of accuracy is crucial in this regulated environment—you catch the small things others mi ss.Strong Communicati on: Reliable, clear communication skills for collaborating with teammates and researche rs.Adaptabili ty: A quick learner who is comfortable learning new enterprise software, systems, and documented procedur es.Organizational Skil ls: Ability to manage your daily workflow efficiently in a fast-paced environme Nice-to-Ha ves:Tableau Knowle dge: Experience navigating and viewing dashboards (Tableau is used as our work que ue; no development or coding requ ir ed).Prior Experie nce: Previous experience in data entry, enterprise corporate environments, dispute operations, or as a Chargeback Anal yst.Excel Ski lls: Familiarity with pivot tables is a p #J-18808-Ljbffr