Lead Patient Access Coordinator

Overview Canyon Ranch® has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona and Lenox, Massachusetts. At these acclaimed properties, guests can achieve their goal of living younger longer. In addition, Canyon Ranch operates North America’s largest day spa at The Venetian® hotel in Las Vegas, Nevada. Canyon Ranch is a recipient of Travel + Leisure’s Best Spa Award, as well as the Condé Nast Traveler Best Destination Spa Award. Most recently, Canyon Ranch was honored by the MICHELIN Guide as the top wellness hotel and #1 resort in the Americas. The Tucson and Lenox resorts have received prestigious MICHELIN Keys recognizing excellence in hospitality. Responsibilities Lead the team providing administrative support for Medical and Health & Performance departments Deliver exceptional customer service and ability to lead through example Manages confidential medical records and ensures compliance Coordinate and adjust appointments for providers and guests Handle guest check-in, billing, paperwork, and Medicare requirements Qualifications Associate degree or equivalent experience Preferred experience with Electronic Health Records Systems Strong communication skills and professionalism in all situations Possesses a working knowledge of medical office operations Knowledge of office & administrative protocols Demonstrates an understanding of the philosophy of Canyon Ranch and its practical application Benefits Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide Generous health plan including Health, Dental and Vision after 30 days of employment 25 days of personal and holiday time off (vacation, sick and holidays) Supplemental health care options (including Accidental, Critical Illness and Hospital care) Employer-paid life insurance and Employee Assistance Program Paid maternity leave A supportive, collaborative work environment with opportunities for professional growth #J-18808-Ljbffr