Customer Support Representative
Turn 14 Distribution Inc. (Warehouse)
Customer Support Representative
Drive Your Future with Turn 14 Distribution! Named SEMA Channel Partner of the Year 2022, and SEMA WD of the Year 2021, 2018, 2016, Turn 14 Distribution is always seeking great talent that will continue to elevate us as an industry leader.
Join Our Team as a Customer Support Representative!
Location: Horsham, PA In-Office
Schedule: 7:30 AM 4:00 PM and 11:00 AM 7:30 PM, alternating between early and late shifts.
Overview: Do you thrive on helping others and solving problems? Turn 14 Distribution is looking for Customer Support Representatives who are ready to deliver exceptional service to our customers. You'll be the go-to expert for order placement, status updates, and resolving any questions or concerns. If you're friendly, detail-oriented, and enjoy a fast-paced environment, this is the role for you!
Key Responsibilities:
- Resolve order issues to ensure customer satisfaction
- Provide timely email correspondence and occasional phone support
- Update order statuses, obtain ETAs and tracking numbers
- Expedite order cancellations, shipping issues, and delivery exceptions
- Provide shipping quotes (UPS, USPS, FedEx, DHL) and assist with shipment changes
- Investigate and resolve shipment-related issues, including issuing RMAs
- Work with manufacturers to obtain credits and resolve product issues
- Understand goods issues, goods receipts, quarantines, and credit memos and their effect on inventory
- Navigate and leverage ERP software programs to support daily operations
Knowledge, Skills, and Abilities:
- Prior customer service experience required
- Strong computer skills with the ability to type ~40 WPM
- Outgoing and friendly personality with outstanding professionalism
- Excellent communication and decision-making skills
- Automotive knowledge or service experience is a strong plus
- High School Diploma or equivalent required
There at Every Turn: Our Benefits
- Competitive Pay Structure
- Company-Sponsored Insurance (Medical, Dental, FSA, Dependent Care Accounts)
- Generous Paid Time Off and Paid Holidays
- 401(K) Match
- Tuition Reimbursement
- Company-Sponsored Events
- Subsidized Part Purchasing Program
We value all employees. We believe we are one. These beliefs extend to everyone we encounter: clients, customers, vendors, employees, applicants, enthusiasts and followers. We offer career development through training opportunities, including Tuition Reimbursement, to further hone professional talents.
Turn 14 DistributionVacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Support Representative in Horsham, PA vacancy
$14 - $20 per hour
...Customer Service Representative Come join the AAMCO Transmissions and Total Car Care Corporate Team in our Corporate Office in Horsham, PA. AAMCO... ...passionate, tenured customer-oriented Customer Service (Support) Representative who can offer extraordinary customer...SuggestedHourly payFull timeWork at officeRemote workWork from homeMonday to FridayShift workDay shiftAAMCO Transmissions Inc
Horsham, PA8 days ago$16 per hour
...With our family of companies - Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint - we support some of the biggest names in business, healthcare, education, and government. We're proud to be at the cutting edge of the screening...SuggestedFull timeCasual workWork at officeMonday to FridayFlexible hoursShift workAfternoon shiftVertical Screen
Warminster, PA1 day ago- ...Opportunity to represent Allstate , one of the most recognized brands in the insurance industry... ...connections with new and existing customers to help grow our business. As our new hire... ...ongoing education, and development that supports your goals and leads to success and...SuggestedHourly payFull timeWork at office
- Horsham District Council seeks a Housing Options Officer to manage cases of homelessness in a supportive environment. This role involves evaluating applications, providing solutions, and making decisions under the Housing Act. Ideal candidates are motivated individuals...SuggestedFlexible hours
- ...of homelessness. Your role includes triaging and assessing applications, providing advice and housing options, making appropriate support referrals and identifying suitable housing pathways to prevent homelessness. You will identify statutory homeless duties, make decisions...SuggestedApprenticeshipLocal areaSleeping nightsFlexible hoursRotating shift
$15 per hour
...Professional Opportunity Busy insurance agency seeks part time customer service rep for insurance and notary/tags business. No... ...professionals go by many names: brokers, underwriters, claims representatives, adjusters, actuaries, etc. No matter the name, what they all...Hourly payFull timePart time- ...Customer Service Representative We're the nationwide leader in home gardening and have been inspiring gardeners for over 150 years. As a privately... ...role. As a Customer Service Representative, you will support and attract potential customers by providing helpful information...Temporary workWork at officeImmediate startMonday to FridayFlexible hoursAfternoon shift
- Job Posting Location: Arden Courts of Warminster, Hatboro, PA, 19040, United States Job Category: Administrative Employee Type: PRN Contact Information Name: Janet Estrada Email: ****@*****.*** Description RequirementsRelief
Arden Courts
Warminster, PA5 days ago - Apple is looking for a Technical Specialist in Willow Grove, Pennsylvania. This role involves providing technical support and troubleshooting for customers while fostering an inclusive environment. The ideal candidate demonstrates technical expertise in Apple products,...
$16.25 per hour
...comprehensive benefits package designed to support your health, well-being and future –... ...and exit activity, and providing superior customer service to members. Team Members:... ...Transparency requirements, the following represents a good faith estimate of the compensation...Weekly payPart timeImmediate startFlexible hoursBJ's Wholesale Club
Montgomeryville, PA8 days ago$16 per hour
Verification Researcher At Vertical Screen, Inc., we help job applicants move forward in the hiring process by verifying their employment and education history. As a Verification Researcher, you'll conduct phone-based investigations in a non-sales call center environment...Casual workWork at officeRemote workFlexible hours- ...Technical Customer Service Representative We are partnering with our client, Sentinel Process Systems, Inc., to hire for a Technical Customer... ...is seeking a Technical Customer Service Representative to support our growing customer base in the pharmaceutical and biotech...
The O'Connor Group
Hatboro, PA2 days ago - ...for the delivery of merchandise in a safe, prompt, and professional manner leaving a positive impact, and completely satisfy our customers. Additional responsibilities for this transportation role include: * Driving in a safe, courteous and defensive manner * Communicating...
Factory Motor Parts of Calif.inc
Fort Washington, PA3 days ago - ...ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such... ...- both in-store and online - and drive cross-category sales to support overall business goals. With a deep understanding of fashion, fit...Full timePart timeAll shiftsFlexible hoursAfternoon shift
$50k - $60k
...world. Enjoy a remote-first, flexible work environment that supports your well-being and balance. Be part of a company culture... ...Client Relations Specialist serves as a primary advocate for customers and plays a key role in supporting overall client satisfaction...Full timeTemporary workRemote workFlexible hoursSofterWare
Fort Washington, PA3 days ago$10 - $12 per hour
...Customer Service Specialist Online store specializing in designer swimwear and beachwear is seeking a part-time energetic customer service specialist. An ideal candidate should be Internet savvy, self-motivated, possess outstanding verbal and written communication...Part timeMonday to Friday- ...administration. Duties include communication with clients, making appointments, assisting veterinarians with medical records, and supporting other team members. Benefits of working at Hamilton Animal Hospital: ~ Competitive Pay ~ Insurance medical/dental/life/...Full timePart timeWork at office
$69k
...Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based... ...opportunities with promotion from within Supportive and collaborative virtual team... ...relationship-building skills Sales or customer service experience is helpful but not required...Remote jobWork from homeFlexible hoursHMG Careers
Maple Glen, PAmore than 2 months ago$25.75 per hour
Customer Order Specialist (Cell Therapy) Are you detail-oriented with a knack for business to business order management and customer... ...Opportunity to gain valuable experience. Enjoy a positive and supportive work environment. Paid training to ensure you have the skills...Work experience placementRemote work2 days per week3 days per week- ...Consultant - Appliance Outlet ensures Best Buy delivers a world‑class customer experience as the destination and authority for technology products and services. You will provide velocity and solution support to solve customer needs to ensure that no customer is left...Hourly payFull timePart timeWork from homeFlexible hoursNight shiftWeekend work
- ...Overview Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house talent pool which provides... ...travel expenses will be reimbursed. Responsibilities CUSTOMER SERVICE · Ensures total customer (internal & external) satisfaction...Temporary workWork at officeNight shift
Canon Business Process Services, Inc.
Fort Washington, PA5 days ago - ...TruMark Financial Position: Member Service Representative Location: 600 Old York Road... ...for a workplace that values your growth, supports your goals, and makes a real impact? At... .... What You’ll Do Provide exceptional customer service: Assist members with their financial...Full timeFlexible hoursAfternoon shift
$70k - $90k
State Farm Agent in Willow Grove seeks a Customer Relations Representative to enhance customer experiences in a growing insurance agency. This role offers a vibrant team culture and opportunities for internal advancement. The ideal candidate has strong communication skills...- ...Inc. is seeking a Technical Specialist in Willow Grove, Pennsylvania. In this role, you will provide expert technical support and troubleshoot customer issues regarding Apple products. You will educate customers on repair options and strive to deliver exceptional service...Flexible hoursAfternoon shift
- A retail grocery chain seeks a team member for a customer service role focused on assisting customers and handling phone calls in Horsham, Pennsylvania. Candidates must be authorized to work in the U.S. and should fulfill various qualifications including communication...Shift work
- Andrew Vitella - State Farm Agent in Willow Grove, Pennsylvania, is seeking a Customer Relations Representative to enhance customer experiences and support the growth of our agency. This position involves managing inquiries, resolving issues, and collaborating with other...
- JPMorgan Chase & Co. is seeking a Private Client Banker in Horsham, Pennsylvania. This role involves managing relationships with affluent clients, ensuring they receive tailored banking services and advice. The ideal candidate will have over a year in financial services...
$14 per hour
...this team. Interested? Apply now! A Product Flow Specialist supports the back of house operations and the flow of product from receipt... ...maintain healthy merchandise sell-through and ensure current customer assortment Maintains organizational standards to support operational...RelocationFlexible hoursShift workNight shiftReclectic
Willow Grove, PA2 days ago$16 per hour
...Applicant Services Representative Are you a people-person who enjoys helping others and guiding them through... ...applicants navigate important processes Supportive team environment Opportunity to grow your customer service and administrative skills Stable, structured...Casual workWork at officeFlexible hoursShift workAfternoon shift$35k - $50k
...Sales Development Representative Docutrend is an office technology company which specializes in providing communication solutions, managed... ...and technology. We provide each of our clients with a customized solution to meet their specific needs. Our entrepreneurial approach...Work at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Representative. Be the first to apply!
Related searches
- customer advisor Horsham, PA
- airport customer service agent Horsham, PA
- customer support associate Horsham, PA
- employee relations assistant Horsham, PA
- service agent Horsham, PA
- insurance customer service advisor Horsham, PA
- customer success associate Horsham, PA
- customer service expert Horsham, PA
- full time remote customer service representative Horsham, PA
- client service specialist Horsham, PA