HVAC Field Trainer Service Technician

AAA Service Job Post

AAA Service is an established Plumbing, HVAC, Electrical, and Sewer & Drain company proudly serving the Metro Denver community. Since 1983, customers have trusted AAA Service, earning us thousands of 5-star reviews and a 4.8/5 Google rating. We are a highly competitive, performance-driven organization that values excellence, accountability, and continuous growth. We are seeking professional, dependable, high-quality, and ethical individuals who are ready to contribute, grow, and succeed in a fast-paced, team-oriented environment. If you're ready to compete at a high level and be part of a team that refuses to settle for average, this is where you belong.

What's in it for you?

• Competitive base salary plus commission and bonuses.
• Get paid weekly! Every Friday is payday!
• Medical premiums including dental, vision and life insurance for you AND your family.
• Company Matched 401K.
• Paid holidays in addition to accrued Paid Time Off.
• Ongoing technical, leadership, and professional development training.
• A clear path in to a Field Trainer and mentor role, helping develop the next generation of HVAC technicians and apprentices.

Job Duties:

• Educate customers on recommended services and repairs, explaining the "why" behind each solution before work begins.
• Perform comprehensive evaluations of residential HVAC systems and present multiple repair or replacement options based on customer needs.
• Deliver high-quality diagnostic, repair, maintenance, and installation services while maintaining the highest safety standards.
• Test pipes, tubing joints, and connections for leaks using appropriate testing methods and equipment.
• Test electrical circuits and components for continuity using industry-standard diagnostic tools.
• Repair and replace defective equipment, components, wiring, and system controls.
• Discuss heating and cooling system malfunctions with customers to accurately diagnose issues and verify completed repairs.
• Ensure every customer receives a Five-Star service experience through professionalism, communication, and quality workmanship.
• Serve as a technical resource and role model for fellow technicians, demonstrating best practices and company standards.
• After completing onboarding and demonstrating proficiency, transition into a Field Trainer role by mentoring new technicians and apprentices through hands-on coaching, ride-alongs, and technical instruction.
• Support the development of training materials, reinforce safety procedures, and help ensure consistent service quality across the team.
• Promote a culture of continuous learning, accountability, and excellence while helping new team members succeed.

Requirements:

• 6-10+ years of residential HVAC service experience.
• EPA Universal Certification required.
• NATE Certification preferred.
• Valid Colorado Driver's License with a clean driving record.
• Strong leadership, communication, and coaching skills with a passion for developing others.
• Previous experience mentoring, training, or leading technicians is preferred but not required.