Training Consultant

Job Description When you join Caterpillar, you're joining a global team that cares not only about the work we do but also about each other. We are makers, problem solvers, and future world builders creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen with our customers, where we work and live. Together, we are building a better world for everyone. Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as in all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream and are responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics, and Global Services supporting Caterpillar dealers and customers. We are seeking a Service Training Consultant to join our Global Dealer Training team, responsible for delivering high‑impact technical learning experiences that strengthen dealer capability, improve service quality, and support customer success worldwide. The role of the training consultant is to support the development of dealer and customer capability across Caterpillar’s electric power systems, including generator sets, controls, and integrated power solutions. Location & Travel Location: Peoria, IL (United States) Required Travel: Up to 15% (Domestic & International) Relocation Assistance Offered: Domestic Work Sponsorship Offered: None What You Will Do Deliver instructor‑led technical training to Caterpillar dealers and internal audiences across multiple product platforms and systems. Facilitate course delivery covering electric power systems, product and solutions. Lead classroom, hands‑on, and virtual training sessions to support global learners. Provide specialized instruction on generator control systems, applied failure analysis, mechanical and electrical troubleshooting, industrial communication protocols, integrated power systems, and root‑cause analysis. Conduct technical assessments to validate knowledge and hands‑on skills of dealer technicians, deliver structured feedback, and support continuous improvement of training programs. Partner with engineering, product groups, and global dealer stakeholders to identify training needs, support new product introduction initiatives, and promote best practices. Create and customize training materials aligned with Caterpillar engineering standards, incorporating real‑world failure scenarios. Assist the Learning Center Manager in developing proposals, budgets, and project plans; negotiate with suppliers and coordinate delivery of service training requirements. What Skills You Will Have (Basic Requirements) Customer Focus – align customer needs and satisfaction as primary considerations. Service Excellence – knowledge of customer service concepts and techniques. Consulting – techniques and roles in providing technical or business guidance. Decision Making & Critical Thinking – analyze situations and reach productive decisions. Effective Communications – transmit, receive, and interpret ideas accurately. Problem Solving – apply problem‑solving techniques to diverse situations. Relationship Management – establish and maintain healthy working relationships. Training Operations – implement training tasks and programs to ensure smooth operations. What Will Set You Apart (Top Candidates Will Have) Bachelor’s degree in electrical engineering or equivalent practical experience. Minimum of 5+ years service experience with Power Generation. Experience on Caterpillar equipment, generators, generator controls, switchgears, and energy storage devices. Experience in technical training, field service, or product support within heavy equipment or industrial systems. Experience supporting dealer networks or global training programs. Strong knowledge of engines, generators, and basic electrical systems. Experience with Caterpillar Electric Power products. Ability to communicate complex technical concepts to diverse audiences. Knowledge of industrial communication protocols (CAN, Modbus). Background in Applied Failure Analysis and structured troubleshooting. Instructor certification (e.g., CIAP). Passionate about people development with a safety‑first attitude. Comfortable working independently and within teams. What You Will Get You’ll have the opportunity to work with dealers and multiple teams across Caterpillar – including Cat Trade COE, Cat Insurance Services, Cat Legal, Division Compliance, and Distribution Services Divisions – to mitigate risk and ensure all aspects of warranty claiming comply with applicable regulations. Through it all, we are one team – creating and delivering world‑class components and solutions superior to the competition. About Caterpillar Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off‑highway diesel and natural gas engines, industrial gas turbines, and diesel‑electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed to a reduced‑carbon future. Summary Pay Range $97,530.00 – $146,290.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job‑related knowledge, skills, performance, and experience. Salary is only one component of total compensation at Caterpillar. Benefits Medical, dental, and vision benefits Paid time off plan (Vacation, Holidays, Volunteer, etc.) 401(k) savings plan Health Savings Account (HSA) Flexible Spending Accounts (FSA) Health Lifestyle Programs Employee Assistance Program Voluntary Benefits and Employee Discounts Career Development Incentive bonus Disability benefits Life Insurance Parental leave Adoption benefits Tuition Reimbursement This position requires working onsite five days a week. Relocation is available for this position. Visa Sponsorship is not available for this position. Posting Dates: July 14, 2026 – July 28, 2026 Equal Opportunity Statement Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community. #J-18808-Ljbffr