Assistant Produce Manager

Assistant Produce Manager

The Assistant Produce Manager supports the Produce Manager in leading all aspects of the produce department. This role ensures fresh, high-quality product availability, strong merchandising execution, and excellent customer service while driving sales and supporting team performance.

Department Operations

• Assist in overseeing daily produce department functions including receiving, stocking, trimming, and merchandising
• Ensure all products meet company standards for freshness, quality, and proper rotation
• Maintain full, visually appealing displays that align with merchandising plans and seasonal programs
• Support ordering and inventory control to meet customer demand and minimize shrink

Leadership & Team Support

• Help supervise, train, and coach produce associates to ensure strong performance and engagement
• Delegate daily tasks and follow up to ensure completion of department priorities
• Lead by example with strong execution, work ethic, and customer service
• Act as department lead in the absence of the Produce Manager

Customer Service

• Provide friendly, knowledgeable assistance to customers with product selection and inquiries
• Educate customers on product usage, seasonality, and freshness
• Resolve customer concerns quickly and professionally

Inventory & Shrink Control

• Maintain proper rotation practices (FIFO) to ensure product freshness and reduce waste
• Monitor inventory levels and assist with ordering to prevent out-of-stocks and overstock conditions
• Identify shrink issues and support corrective actions to improve profitability

Food Safety & Sanitation

• Ensure compliance with all food safety, sanitation, and temperature standards
• Maintain a clean, organized sales floor, prep areas, and backroom
• Follow all company policies and regulatory requirements

Qualifications

• High school diploma or equivalent preferred
• Previous produce or grocery experience preferred
• Leadership or supervisory experience is a plus
• Strong communication, organization, and problem-solving skills
• Ability to work in a fast-paced, high-volume environment

Physical Requirements

• Ability to lift and carry up to 50 lbs
• Frequent standing, bending, lifting, and reaching
• Comfortable working in wet and refrigerated conditions

Work Environment

• Fast-paced retail setting
• Exposure to varying temperatures and perishable products
• Flexible scheduling including early mornings, weekends, and holidays

Success Factors

• Strong attention to quality, freshness, and presentation
• Effective leadership and team development skills
• Ability to manage multiple priorities and drive results
• Customer-focused mindset with a commitment to service excellence