Patient Services Receptionist

Patient Services ReceptionistUrology Specialists of the Carolinas is one of the largest independent urology groups in the country, proudly serving patients across the Carolinas. Following the merger of three leading regional urology practices, we have become a dynamic, physician-led organization with more than 70 providers dedicated to delivering exceptional, comprehensive urologic care while preserving the values of independent, physician-driven medicine.With a strong foundation and decades of trusted care, our team continues to grow to meet the needs of our patients and communities.We are seeking a Patient Services Receptionist to join our expanding clerical team of dedicated professionals. The ideal candidate will be a compassionate, detail-oriented individual with a commitment to patient care, teamwork, and clerical excellence.Responsibilities include:Performing clerical duties in a medical setting, such as scheduling appointments, taking copays, deductibles and patient balances, and assisting with check-in and check-out.Verifying and updating demographic and insurance information; scanning identification and insurance information into EMRResponding to inquiries about benefits, balances, and authorizations in a timely and professional mannerManaging provider calendars, ensuring referral or authorization requirements are met; supporting scheduling of new and follow-up patientsManaging incoming calls and triaging messages; ensuring all staff are promptly notified of all patient arrivals, cancellations, and schedule changesQualifications include:High school diploma or GED requiredExperience handling insurance verification, prior authorization, and patient collections preferredWhy join us?Be part of one of the largest and most respected independent urology organizations in the SoutheastCollaborative, physician-led culture focused on quality and innovationCompetitive compensation and comprehensive benefitsOpportunities for professional growth and advancementIf you're passionate about patient care and looking to grow your career within a supportive and respected organization, we'd love to hear from you.