Insurance Follow-Up Specialist - Goodyear, AZ

Insurance Follow-Up Specialist

Applicants with customer service, restaurant, retail and hospitality backgrounds are encouraged to apply!

Job Type: Full-time; In-Office

Salary: starting $19-$22 depending on experience.

Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have added over 2,500 providers throughout our 2+ locations, and we are continuing to grow!

We cultivate a collaborative, transparent and energetic culture and the necessary tools and support for you to succeed, both personally and professionally.

About the role:

The Insurance Follow-Up Specialist is responsible for reviewing rejected claims, posting insurance payments, and resolving outstanding insurance balances. Successful candidates will understand medical billing concepts, have excellent attention to detail and collaborate well with others. We encourage new ideas and creative process improvements that can make us a stronger team and company.

Responsibilities include:

• Call insurances and use payer portals to resolve insurance denials.
• Focus on denials and 120+ resolution of claims.
• Communicate with providers about the status of outstanding insurance balances.
• Research and submit claims that are unable to be sent to insurances electronically.
• Resolve issues with claims that are electronically rejected by payers.
• Process and post insurance payments.
• Collaborate with team members to meet department goals and daily tasks.