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Senior Product Manager, Consumer Lifecycle and MarTech (Remote)

Prog Leasing, LLC

New York, NY
  • Remote job

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we’ve grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (NYSE: PRG), a FinTech holding company with three business segments: Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform.Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. As an almost 20+ year old FinTech company that has gone from start-up to industry leader, we know how to innovate, simplify, and value all people. We are a company founded on our grit and we are constantly looking to the future. As an ever-evolving group of entrepreneurs and technologists, we strive to do the right thing period in all aspects of our work. We are a subsidiary of PROG Holdings (NYSE: PRG), an exciting FinTech holding company, with three business segments including Progressive, Purchasing Power, and Four, a Buy Now Pay Later (BNPL) platform.We are currently hiring a Senior Product Manager to help grow our company and ensure our mission is achieved! This is a remote-first role that can be performed from anywhere in the continental US or from one of our corporate offices in Utah or Arizona. As a key member of our product organization, you will own the roadmap for data enablement, customer communications, and eMarketing platforms — building the infrastructure that powers marketing, lifecycle, and customer experience at scale.Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.WE ARE: Prog Tech embodies the modernity and transformational vision that is core to our business evolution. As passionate and hungry technical experts, we join together on the mission of progressing through technology. We believe in taking pride in our engineering, in the relentless pursuit of daily progress, and to bring others with you in your march to the future. We continuously experiment, fail fast, and constantly deliver.YOU ARE: A highly skilled technical product manager with a background in data enablement, marketing technology, and customer communications platforms. You have a passion for using data to solve problems: not just analyzing it but building the products and infrastructure that make data actionable for marketing, lifecycle, and customer experience teams. You are a systems thinker who gets excited about making data actionable, communications intelligent, and lifecycle programs run at scale — building the infrastructure that makes the whole machine work. You bring strong foundational product management skills, operate with urgency and ownership, and are a natural communicator who can align engineers, stakeholders, and business partners around a shared roadmap.YOUR DAY-TO-DAY:Own the roadmap for data enablement, customer communications platforms, and eMarketing tooling across marketing needs, lifecycle functions, and emerging conversion use casesBuild and evolve lifecycle journeys that personalize at scale — from first-touch communications through re-engagement and retention — adjusting as new programs (lease protect, post-checkout offers, affiliate) come onlineTranslate complex data needs from marketing and business partners into clear product requirements that engineering can build againstPartner with data engineering and analytics teams to identify gaps in data availability, data quality, and segmentation capability and convert those gaps into backlog itemsDefine use cases, features, requirements, and acceptance criteria for communications platforms including notifications, content management, and campaign toolingLead cross-functional initiatives that span marketing, technology, and lifecycle teams, bringing structure to ambiguous problems and driving alignment across stakeholdersEstablish voice-of-customer feedback loops — surfacing consumer insights from communications performance, support signals, and behavioral data back into the product and roadmapOperate as an AI-first product builder: leverage AI agents, automations, and workflow tooling as first-class workers in lifecycle and communications processes, not just as productivity aidsUse sound judgment to assess risks and produce well-structured, data-informed written narratives for leadershipAnalyze product and platform performance and establish metrics that reflect both technical health and business valueManage vendor relationships where third-party platforms such as communications vendors and CMS tools are core to the product surfaceMaintain strong communication channels across marketing, engineering, and operations, translating strategy into execution and keeping stakeholders informed on timelines, blockers, and outcomesYOU'LL BRING:5 to 7 years of experience in software Product ManagementDemonstrated experience owning data products or data enablement initiatives, with an understanding of how data flows, how it is consumed, and how to make it more useful to business stakeholdersExperience with marketing technology platforms including customer communications, CMS, campaign management, or notification systems — and direct hands-on fluency with lifecycle and analytics tooling (e.g., Braze, Iterable, Adobe Journey Optimizer, Amplitude, or equivalents); you've used these platforms to define requirements and govern outcomes, not just observed them from a distanceDemonstrated comfort building with AI-native tools and workflows — not just using AI for productivity, but designing processes where AI agents, automations, and LLM-assisted operations are part of how the product surface functionsAbility to move fluently between high-level strategy and detailed execution, equally comfortable writing a one-pager for leadership and an acceptance criterion for engineeringExceptional communication skills: listening, writing, presenting, and collaborating across technical and non-technical audiencesHigh integrity and the ambition to relentlessly pursue the best possible productDemonstrated ability to self-motivate, self-direct, and stay flexible in a fast-paced environmentBachelor's degree or equivalent work experienceAI-enabled tools are already part of how work gets done across our organization, and their use will continue to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolveYOU MIGHT ALSO HAVE:Experience with lifecycle communications or customer journey toolingFamiliarity with chat platforms, conversational AI, or digital servicing productsBackground in FinTech or financial servicesExperience working with or alongside data engineering or analytics teamsMobile and web-based product experienceWE OFFER:Competitive CompensationFull Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental LeaveCompany Matched 401kPaid Time Off + Paid Holidays + Paid Volunteer TimeDiversity Alliance Resource GroupsEmployee Stock Purchase ProgramTuition ReimbursementCharitable Gift MatchingJob Required Equipment & Services Will Be ProvidedProgressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business. #J-18808-Ljbffr Prog Leasing, LLC

Vacancy posted 1 day ago
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