Tier 1 IT Service Desk Support Specialist
City of Dayton
The City of Dayton IT Service Desk is seeking a Customer Support Specialist (Tier 1) to be the first point of contact for employees. You will provide high-quality service for technology, data, and telecommunications issues and log all interactions. You will triage requests by phone or email, resolve common problems at first contact when possible, document steps, and escalate more complex issues to Tier 2/3 with clear notes, ensuring users are kept informed. #J-18808-Ljbffr City of Dayton
Vacancy posted 2 days ago
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