Product Manager

Job Title

Lead the strategic vision and roadmap for Ralph Lauren's purchase experience including cart, checkout, shipping and fulfillment capabilities across global markets (NA, EMEA, APAC)

Combine a strong understanding of user and business needs with a deep comprehension of technical dependencies to ideate and champion solutions that solve for unique and complex challenges

Guide a global cross-functional team to drive improvements to critical purchase touchpoints such as cart abandonment reduction, checkout flow optimization, delivery date estimation accuracy, payment method integrations and shipping options and fulfillment capabilities

Manage a robust backlog of ideas and define a product roadmap of both foundational and innovative feature sets, executing against specific goals and timelines

Translate roadmap into detailed requirements that provide clarity to complex problems and work with user experience/design, engineering and QA teams to execute and deliver high-quality products

Establish clear objectives and monitor key results against goals in order to define and measure the success of initiatives

Identify and lead efforts to analyze results, creating a feedback loop to continuously learn, improve performance, and discover opportunities for growth

Create insights to guide the strategy and corresponding product roadmap through understanding customer's needs and behaviors, competition and emerging technologies

Develop relationships and partner closely with key business partners to gain strong internal alignment and maintain tight communication around expectations and status

Communicate with executive level stakeholders globally, including leading facilitated discovery and vision sessions, presenting findings and priorities, and negotiating tradeoffs

Understand the complex and shifting ecommerce landscape, consumer trends, and available 3rd party products to apply insights to roadmaps that deliver added value