Incident Response Analyst I

Scope Entry-level monitoring; triages basic alerts; supports investigations. Conducts initial incident investigations, escalates confirmed threats, and updates run books. Leads incident handling, coordinates cross‑functional responses, and performs forensic analysis. Oversees incident response strategy, threat hunting, red/blue teaming initiatives, and executive‑level reporting. Essential Duties and Responsibilities Minimum of 3‑5 years' experience in a command center, service center, or similar 24×7 operations center environment. Critical Power: Experience responding to failures in Uninterruptible Power Supplies (UPS), emergency generators, and Power Distribution Units (PDUs). Cooling & HVAC: Proven track record handling cooling loops, chillers, and Computer Room Air Conditioning (CRAC) units during thermal emergencies. Monitoring Tools: Hands‑on experience triaging real‑time alerts from Building Management Systems (BMS) and Data Center Infrastructure Management (DCIM) tools. Standard Operating Procedures: Following and executing Emergency Operating Procedures (EOPs) and Method of Procedure (MOP) documents. Vendor Management: Experience coordinating with external utility companies, fuel delivery vendors, and specialized equipment technicians under tight SLAs. Education and/or Work Experience Requirements Experience in managing Data Center enterprise incidents (facility, NOC, SOC, etc.). Associate’s degree in IT, or equivalent experience; 0–2 years in IT or Security Ops. Bachelor’s degree in Information Systems or Computer Science; 2–4 years SOC/IR experience. 3–5 years of experience in incident response in a data center environment. Knowledge, Skills & Abilities Hands‑on experience with Incident.io, Grafana, Ring, JIRA, Teleport, Confluence. Familiarity with log sources (Windows, Linux, firewalls, cloud logs). Strong analytical, troubleshooting, and decision‑making skills under pressure. Familiarity with regulatory standards (e.g., SOC 2, HIPAA, ISO 27001, NIST). Excellent written and verbal communication, including technical documentation. Competencies Active learner, methodical, eager to follow procedures, dependable. Analytical, responsive, detail‑oriented, collaborative, capable of leading investigations. Strategic, able to lead IR efforts, skilled at executive communication, mentor to junior analysts. Visionary, able to design incident response strategy, align security with business risk, lead multi‑stakeholder efforts. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Ability to use a keyboard, mouse, and other standard office equipment. Salary $98,040.00 – $154,800.00 USD (base only; does not include bonuses or other compensation). Benefits Medical coverage (UHC PPO/HSA or Kaiser HMO for California employees). Dental and vision plans. Flexible Spending Account for health and dependent care. Commuter benefits (pre‑tax parking, transit). Paid time off (up to 120 hours annually) and paid holidays. 401(k) plan with company match. Life insurance, short‑term and long‑term disability, critical illness coverage. Tuition reimbursement (after 6 months of employment). Corporate wellness and employee assistance programs. #J-18808-Ljbffr Astreya Partners