Sales & Recruiting Admin

Job Description

Job Description

• Are you currently living within a 40-minute commute of Berkeley, CA?
• Do you have top-notch writing and editing skills ?
• Do you consider yourself an extrovert ; someone who can strike up a conversation with customers easily?
• If you answered yes to all three questions, please keep reading.

Common titles for this role may include Administrative Assistant, Entry-Level Recruiter, and Sales Support Specialist.
ABOUT THE OPPORTUNITY
Join a fast-moving team in the tree care industry as a part-time Administrative Assistant who splits their time between making outbound sales calls and learning to become a recruiter. This is a hybrid role that requires strong writing/editing, accurate typing, personable phone outreach, and reliable transportation for local errands around Berkeley.
In all cases, our S&RA will be highly computer savvy, have experience working or volunteering in a role that required them be in contact with many people daily (retails, customer service, grocery store clerk, bartender, etc.)
Reporting to our Chief People & Strategy Officer, you will spend the first two hours of our day supporting our Client Services Manager by contacting clients to confirm they’ve received their written estimates. Later, you’ll follow up with anyone who has not yet accepted a project bid and will do post-project email survey to ensure our clients consistently appreciate our services and would recommend us to others.  
During the second portion of your day, you’ll work inside our ATS (Applicant Tracking System) to find great matches to our open positions. You’ll send out surveys, learn to read survey results, schedule then hold phone interviews, and pass the best candidates forward for review.  

ABOUT THE COMPANY

Since 1980, The Professional Tree Care Company has been trusted for tree services throughout Northern California. Based in Berkeley, CA, we service commercial, residential, and public works projects from Mendocino to Monterey, and from San Francisco to Sacramento. 

What makes us unique? We recycle 100% of material removed from job sites at our own Green Waste Recycle Yard (greenwasterecycleyard dot com), create organic mulch and custom mill logs to make dimensional lumber. We also have the staff, equipment, resources, and experience to perform tree services at any scale. 

 

Compensation and Benefits

• Hourly rate of $24.00 per hour with overtime at 1.5 base rate/$36.00 per hour.
• NOTE: This role is posted as part-time, 20 hours per week. In Q3, and if the budget allows, weekly hours may be increased to 30 or 40 hours, depending on the needs of these two departments
• At 90 days of full-time employment, employees are eligible to purchase benefits: medical, dental, optical with PTC contributing 50%. FTEs (full-time employees) receive 5 paid holidays, 5 paid sick days, PTO (paid time off), etc.

Hours & Culture

• Part-time/20 hours per week five (5) hours per day: Monday through Thursday, 8:00 a.m. to 1:30 p.m. (lunch from noon to 12:30 p.m.)
• Casual dress in a relaxed work environment near Berkeley Bowl West

Key responsibilities

• Outbound sales calling, leads/estimates follow-up, contact existing customers regarding new services, follow up with clients after project completion to understand their experience, document outcomes in CRM
• Meet weekly performance targets for calls and candidate pipeline activities
• Write and edit clear, concise email templates, job ads, call scripts, interview questions, and candidate communications. 
• Learn to review candidates, send surveys, learn to interpret survey results, screen candidates, coordinate on-site interviews, and support hiring/onboarding workflow.
• Run local errands, deliver/pick up materials, occasionally take job-site photos
• Candidates must provide their own transportation and will be reimbursed for errands

Required qualifications

• Associate or bachelor’s degree plus excellent written communication and editing skills
• Fast and efficient typing
• Outgoing, extraverted personality; comfortable making high-volume outbound phone calls and handling rejection professionally 
• Able to spend roughly 5 hours/day on outbound calls
• Reliable personal transportation and willingness to run errands within the Berkeley area
• Residence within a 40-minute commute of Berkeley, CA 
• Strong organizational skills, attention to detail, and ability to multitask across sales and recruiting priorities

Preferred

• Bilingual English/Spanish (Commonly required for all jobs in the trades: tree care, construction, HVAC, electrical, plumbing, landscape, etc.
• Experience with CRM (Customer Relationship Management software like Salesforce) or ATS (Applicant Tracking System like Breezy-HR or Workable) platforms
• Previous experience making outbound calls

How to apply: Upload your resume being certain to have your Linkedin profile at the top near your name and cell number. Write a brief cover letter highlighting relevant experience. If you have one, include a short writing sample(email template, job ad, or edited document, etc.) Candidates who provide a cover letter will be reviewed first.  

 

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