Operations Manager

Company Description

Pacific Rim is a family-owned and operated general construction and real estate development company in Guam. Specializing in construction, development, and facility management, Pacific Rim is one of the fastest-growing companies in Micronesia. In 2023, the Associated Builders and Contractors awarded Pacific Rim the prestigious National Safety Award. From a pool of 2,300, this award was presented to only eight contractors nationwide. Commitment to safety, quality, empowerment, and customer satisfaction are core values that drive our operations. Pacific Rim was also selected as one of the Top 3 Companies to Work for in Guam.

About the Job

Pacific Rim has an opportunity for an Operations Manager to support our projects in Guam. The Operations Manager is representative of the Company responsible for the overall direction, completion, and financial outcome of simultaneous complex construction-management projects, as well as mentoring multiple senior managers.

Responsibilities

• Drive and Lead
• Take charge of contract administration, project cost and productivity, schedule and budget management, quality control, safety and environmental initiatives, and collaborate with other Departments to develop and execute impactful strategic Operations plans.
• Leverage insights gained from Quality in Construction (QIC), Client Satisfaction Surveys, Lessons Learned, Project Financial Forecasting, Strategic Planning, and Accountability to effectively identify and address individual and business needs.
• Lead and supervise the Operations Department, ensuring seamless execution of job duties and responsibilities.
• Provide direct supervision to Operations Department and support in the execution of job duties and responsibilities.
• Collaborate with other Departments (i.e. Safety, Quality Control, Estimating, Marketing, Accounting, etc.) in all Operational planning, execution and coordination activities.
• Drive Kickoff Meetings and Lessons Learned preparation and meetings to help project team elicit value
• Develop and implement process improvements with project teams (examples may include helping staff find more efficient methods or develop and improve existing process).
• Ensure compliance with key customer, quality, risk mitigation, training, operations policies and processes. Ensure all risk management records are complete, compliant and accessible
• Serve as a liaison between Corporate and Divisional management, Business Unit Leaders, Senior Project Managers, Department Heads and project teams to ensure alignment between strategy, execution and continuous improvement
• Develop and lead the training programs for new and existing employees which support employee development and growth strategy, customer feedback, and employee feedback.

Key Competencies

• Utilize Business Insights – Analyze industry trends, local market dynamics, and our business model to make informed decisions and establish a competitive advantage.
• Leverage Strategic Mindset - Deploy a global outlook to identify proactive strategies for addressing long-term opportunities and risks that may emerge in the future.
• Display Emotional Intelligence – Exhibit leadership quality by recognizing and understanding emotions in yourself and others, fostering strong relationships, and effectively managing conflicts to create a positive and productive work environment.
• Cultivate High Performing Teams – Attract, select, develop, recognize, and retain talented individuals. Utilize motivation and discipline to maximize performance and impact on the organization. Empower team members, set shared goals, and provide constructive feedback to inspire excellence and drive collective success.
• Drive Team Accountability - Determine priorities and delegate work; monitor and communicate progress. Establish measures to assess the impact, quality and timeliness of results; praise success and learn from mistakes.
• Coach and Mentor Others - Provide feedback, instruction, and development guidance to help others excel in their current or future job responsibilities. Plan for and support development of individual skills and abilities.

Education and Experience

• BS or MS degree in Civil Engineering, Construction Management, Business Administration, or related field or equivalent work experience in construction and management.
• 15-20 years of Government Experience - DoD, military construction at existing bases

• Or equivalent combination of education and experience

• PMP certified or able to achieve certification within one year

Knowledge, Skills & Abilities

• Experience with industry recognized Quality Management Systems
• Proven ability to facilitate cross-functional teams including internal and external stakeholders
• Ability to analyze and report data across multiple platforms (SharePoint, Microsoft Excel, etc.)
• Experience in corporate training development, execution, planning and coordination
• Advanced analytical skills and knowledge of creating their own reports and dashboards.
• Ability to travel (approx. 40%)
• Available for occasional evening work

Benefits:

Pacific Rim provides generous benefits for our salaried employees. This position is eligible for company paid medical insurance, life insurance, accidental death & dismemberment, long-term disability, and 401(K) retirement plan. Salaried Employees are also eligible for employee paid enrollment in vision and dental insurance. Pacific Rim also believes in the importance of taking time to recharge and offers generous paid time off. All employees participate in an annual bonus plan, subject to company and employee performance. Salaried employees are also eligible for a company cell phone in accordance with company policy. Further, salaried employees also receive either a vehicle or vehicle allowance in accordance with Pacific Rim's policies.

Any Employment Offers are Contingent Upon Successful Completion of the Following:

• Verification of Work Authorization and Employment Eligibility
• Substance Abuse Screening
• Physical Exam (if applicable)
• Background Checks for Badging/Security Clearances (if applicable)

Equal Opportunity and Affidative Action Employer:

Pacific Rim is an equal opportunity and affirmative action employer. Pacific Rim shall not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity and expression, domestic partner status, pregnancy, disability, citizenship, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)