Portfolio Analytics & Strategy Analyst Senior - Retail Banking

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Portfolio Analytics & Strategy Analyst Senior within PNC's Retail Banking organization, you will be based in Pittsburgh, PA; Cleveland, OH; Washington, DC; or Tyson's Corner, VA.

Key Responsibilities:

• Translate high-level business strategies into structured workstreams, project plans, and measurable outcomes.

• Analyze complex business problems by integrating data, technology, business processes, stakeholder needs, risks, and business objectives.

• Partner with business, technology, and analytics teams to define requirements and deliver data-driven solutions.

• Build, maintain, and optimize Tableau dashboards and reports to support operational and strategic decision-making.

• Perform data extraction, transformation, and analysis using Python, PySpark, SQL, and big data platforms.

• Leverage large-scale datasets to identify trends, opportunities, risks, and actionable business insights.

• Develop business cases, analytical models, and report frameworks that support strategic initiatives.

• Present findings and recommendations through compelling data visualization and business storytelling.

• Drive continuous improvement by identifying opportunities for innovation, automation, and process optimization.

• Adapt quickly to new business challenges, technologies, and evolving priorities while maintaining focus on business outcomes.

Required Qualifications:

• Bachelor’s degree in Business, Analytics, Data Science, Information Systems, Economics, Finance, Engineering, or a related field.

• Strong analytical and problem-solving skills with the ability to structure and solve complex business challenges.

• Experience working with cross-functional stakeholders in a fast-paced environment.

• Demonstrated ability to translate business requirements into analytical solutions and actionable recommendations.

• Excellent communication, presentation, and stakeholder management skills.

• Ability to operate effectively in ambiguous environments and manage competing priorities.

Required Technical Skills:

• Strong proficiency in Tableau dashboard design, development, enhancement, and maintenance.

• Advanced experience with Python and SQL for data extraction, transformation, manipulation, automation, and analysis.

• Experience working with PySpark and Hadoop ecosystems for large-scale data processing and engineering.

• Advanced proficiency in Microsoft Excel, including data modeling, analysis, reporting, and complex formulas.

• Strong Microsoft PowerPoint skills with the ability to communicate complex data insights through executive-level presentations.

• Expertise in data visualization, data storytelling, and translating analytical findings into business recommendations.

• Experience supporting data-driven decision-making through reporting, KPI development, and performance measurement.

Preferred Qualifications:

• Experience within Retail Banking, including customer, account, household, and relationship-level data.

• Experience analyzing Adobe Clickstream or digital interaction data.

• Knowledge of customer journey analytics, customer engagement, customer experience, and digital channel performance metrics.

• Experience supporting analytics related to: Customer journeys, Customer complaints, Digital engagement, Customer behavior, and/or Retention and loyalty initiatives.

• Experience with business intelligence, advanced analytics, or customer insights functions.

• Exposure to cloud-based data platforms and modern analytics ecosystems.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Provides financial and regulatory reporting and analyses to maintain adequate controls over the financial and regulatory reporting processes. Responsible for running complex business performance, risk and operational analytics. May include the development of analytical methods/models to assess market, credit and/or operational risk of new and existing financial products.

• Leverages business / product expertise to rigorously analyze large datasets, improve risk adjusted returns, deliver profitable growth, and communicate conclusions. Synthesizes analytical results and develops, recommends, and implements business strategies that improve lending decisions, assist in managing risk, increase revenues, reduce exposure to losses, meet business goals, and improve performance. Establishes baselines for strategies and tracks actual performance to expectations.

• Applies predictive models, third party data, and other tools to develop and execute appropriate segmentation and targeting for acquisition and portfolio strategies to provide insight into portfolio risk. Manages engagements with internal and external information suppliers ensuring solution is fit for purpose while maintaining appropriate governance and oversight.

• Works with business, credit, data, and model development partners to design, develop, and monitor test designs and analytical reporting to track and enhance strategies. Designs / enhances standard reporting suites for regular product / portfolio reviews.

• Collaborates with the line of business, Finance, and Risk partners to assess and establish credit risk appetite and to understand its implications, as well as to establish policies and procedures governing the identification, monitoring, and management of risk appetite.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Analytical Thinking, Credit Risks, Data Analytics, Financial Analysis, Model Development, Operational Risks, Quantitative Models, Risk Appetite

Competencies

Analytical Approach, Banking Products, Big Data Management and Analytics, Business Analytics, Credit Risk, Mathematics of Financial Instruments, Operational Risk, Performance Measurement, Predictive Analytics, Pricing Models and Analytics, Regulatory Environment - Financial Services, Risk Management Banking

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $86,250.00 – $172,500.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 07/31/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call View phone number on click.appcast.io and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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