Quality/Risk Coordinator

Quality/Risk Coordinator

In your role as a Quality/Risk Coordinator, you'll have the opportunity to be the connection between your strong professional abilities and exceptional patient care that sets the standard. Apply your outstanding skills and knowledge in a different, more meaningful way. Make the most of your unique combination of talent, passion, and ambition with national post-acute care leader Encompass Health.

At Encompass Health, you'll experience the difference the moment you become a part of our team. Being at Encompass Health means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.

Starting Perks and Benefits At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuous education.
• Company-matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A vibrant community of individuals passionate about the work they do!

Become the Quality/Risk Coordinator you've always wanted to be:

• Partner with the Director to assess compliance regulatory and accreditation standards.
• Facilitate processes to remediate and/or maintain compliance.
• Assist in writing corrective action plans and assessments (i.e. TJC PPR).
• Use current statistical tools and techniques in an effort to identify improvement opportunities.
• Compiles data in usable formats for analysis against appropriate benchmarks.
• Assists in establishing and maintaining performance improvement activities.
• Handles the completion of incident reports, notice of potential claims, corrective action planning and incident reporting to Corporate Risk Manager.
• Completes monthly online reporting to Corporate Risk Management within required timeframe.
• Handles complaint investigations, verbal and written complaint follow-up, corrective action planning and maintenance of complaint log.
• Resolves complaints as outlined in the Company Corporate Patient Complaint/grievance policy.
• Maintains appropriate documentation of Quality Council, performance improvement activities, MEC and Governing Body activities.
• Maintains and facilitates the time review of the hospital contract services provider log.
• Provides departments with updates to facilitate timely review of contract terms for renewal consideration.

Qualifications:

• Licensed or certified according to individual state requirement.
• Bachelor's degree in healthcare or related field preferred.
• Quality and/or risk management experience, including performance improvement activities, regulatory compliance, conflict resolution and risk management activities.
• Skills: Effective communication, information ordering, deductive reasoning, critical thinking. Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.

The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.