Case Manager - Royal Palms

Job Description Job Description Summary Although the primary function is as Case Manager, this position may be asked to perform the core functions of a Counselor as assigned and when needed. Functions may include but are not limited to screening, intake, assessment, orientation, counseling (individual, group, family), treatment planning, and documentation. Essential Duties and Responsibilities 1. Role model appropriate healthy and ethical behaviors in all interactions, including HIPAA and Confidentiality standards. 2. Coordinate treatment resources to meet the needs of program participants. 3. Identify specific areas of need and incorporate family support when applicable. 4. Facilitate the delivery of treatment services in the office and/or in the field, if applicable, to participants through case management, individual counseling, group process, and multi-family sessions and educational groups. 5. Collaborate with network services providers to monitor and assist with participant service needs. 6. Provide appropriate interventions that are safe, effective, timely, and participant-centered. 7. Document the services provided according to standards set by the Agency and applicable County, State, and Federal regulations. Documentation should be clear, concise, and completed in a timely manner. 8. Assist in transporting participants to and from outside appointments. 9. Facilitate full utilization of service units, including Case Management, as directed by the supervisor. 10. Assist with resident’s/participant’s benefits (e.g. SSI, MediCal) application(s). 11. Familiarity and adherence to all regulatory expectations and ethical standards and Agency policies and procedures, including the Agency’s Core Beliefs. 12. Maintain constructive relationships with family members, community members and organizations, human services agencies, and other professionals. 13. Answer the phone as needed and fill out referral and screening forms, as applicable, fully and correctly. 14. Attend program staff meetings as required, agency meetings as mandated, and on-site and off-site trainings as directed. 15. Assist in ensuring a safe and alcohol/drug-free environment. 16. Perform all other duties as assigned. If SUD registered - Minimum Credential, Education, and Experience 1. Current SUD Counselor registration with a State approved certification agency (must become certified within five years from initial date of registration). 2. Current enrollment in an approved counselor education program with proof of progress towards completion of education required for certification. 3. High School diploma or GED. If SUD certified - Minimum Credential, Education, and Experience 1. Current SUD Counselor certification with a State approved certification agency. 2. Must maintain 40 continuing education units during each certification period. 3. High School diploma or GED. 4. Two years’ experience in the SUD field. If behavioral health pre-licensed - Minimum Credential, Education, and Experience 1. Current registration with the California Board of Behavioral Science Examiners (BBS) as an AMFT, ACSW, or APCC. 2. Must remain license eligible and maintain current registration per BBS regulations. 3. Must maintain 36 continuing education units during each registration renewal period. 4. Must take the BBS Law & Ethics exam within the first year of the registration renewal period. 5. Must receive clinical supervision hours by a BBS qualified licensed individual. 6. Master’s Degree in a behavioral health field. 7. One year experience in a behavioral health field. If behavioral health licensed - Minimum Credential, Education, and Experience 1. Current license with the California Board of Behavioral Science Examiners (BBS) as an LMFT, LCSW, or LPCC. 2. Must remain licensed and keep licensure unrestricted and current per BBS regulations. 3. Master’s Degree in a behavioral health field. 4. Three years’ experience in a behavioral health field. Language and Communication Skills 1. Ability to read and write English fluently. 2. Ability to speak effectively before groups, residents/participants, and family members. 3. Ability to legibly write and document within the Agency’s electronic health record systems. 4. Basic proficiency in using a computer and other telehealth technology. Proficient in Word and Microsoft Office software. Other Requirements 1. Knowledge of 12-Step programs and/or philosophy. 2. Current CPR and First Aid Certifications. 3. A valid government-issued picture ID. 4. If employee uses his/her personal vehicle to commute to work and/or parks on Agency property, a current California driver’s license is required. a. If employee has an out-of-state driver’s license, he/she must attain a valid California license no later than 10 days from employment start date. b. Must maintain current liability insurance coverage on personal vehicle. c. On occasion, employee may be asked to use their personal vehicle to transport participants/residents to offsite appointments. Standard mileage rate will be reimbursed as applicable. 5. If employee uses an Agency-owned vehicle to transport residents/participants to offsite appointments, a current California driver’s license is required. a. If employee has an out-of-state driver’s license, he/she must attain a valid California license no later than 10 days from employment start date. Company Description Social Model Recovery Systems (a non-profit 501(c)3 California corporation) provides direct treatment services (at 11 locations in Los Angeles County) for those whose lives have become unmanageable due to alcohol and other drug use and/or whose mental health issues are interfering with leading productive lives. Thousands of individuals have found help in our programs since 1987. We know that ultimately recovery is a personal choice, but we here at Social Model Recovery Systems are here to assist you in your steps to a healthier lifestyle. Social Model Recovery Systems is an Equal Opportunity Employer. Company Description Social Model Recovery Systems (a non-profit 501(c)3 California corporation) provides direct treatment services (at 11 locations in Los Angeles County) for those whose lives have become unmanageable due to alcohol and other drug use and/or whose mental health issues are interfering with leading productive lives. Thousands of individuals have found help in our programs since 1987. We know that ultimately recovery is a personal choice, but we here at Social Model Recovery Systems are here to assist you in your steps to a healthier lifestyle.\r\n\r\nSocial Model Recovery Systems is an Equal Opportunity Employer.