Remote Service Team Lead - Insurance & Customer Experience
Gen Digital Inc.
Brooklyn, NY
- Remote job
Gen Digital Inc. is seeking a Service Team Lead to manage a remote service team and drive strong customer experiences in a call center environment. You'll coach 8–10 agents, review performance data, and ensure compliance while enabling cross-sell opportunities across insurance products. Reporting to the Director of Service, you will optimize daily operations, improve agent performance, and help shape service practices for ongoing success. #J-18808-Ljbffr Gen Digital Inc.
Vacancy posted 5 days ago
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