National Account Manager, eCommerce

National Account Manager, EcommerceEaton's North America Sales - Distributed Infrastructure Technology (DIT) division is currently seeking a National Account Manager, Ecommerce within 50 miles of Woodridge, IL, Moon Township, PA, North Little Rock, AR Raleigh, NC, Beachwood, OH, Dallas/Fort Worth, TX, Smyrna, GA, Nashville, TN, Charlotte, NC, or Tukwila, WA.What You'll Do:The National Account Manager, Ecommerce is responsible for developing and executing omnichannel sales and growth strategies across Eaton's key ecommerce and retail customers. This role leads strategic customer relationships with Amazon and approximately six additional ecommerce retailers while supporting brick-and-mortar retail partnerships to deliver a seamless customer experience across online and offline channels. The position serves as the primary commercial leader for assigned national accounts, driving revenue growth, market share expansion, category growth, customer engagement, and profitable sales performance. The role collaborates cross-functionally with product management, marketing, category management, supply chain, customer service, and sales leadership to develop and execute customer strategies aligned with Eaton's omnichannel growth objectives. The successful candidate will possess expertise in ecommerce, omnichannel sales, key account management, online marketplace management, digital merchandising, retail media, strategic business planning, and customer development. This position requires up to 25% travel to customer locations, industry events, trade shows, and internal meetings.Qualifications:Basic Qualifications:Bachelor's degree from an accredited institution required.Minimum 5 years of experience in sales, ecommerce, omnichannel sales, marketing, or national account management.Ability and willingness to travel up to 25% as required.Experience managing strategic national accounts across ecommerce, marketplace, and brick-and-mortar retail channels, including Amazon and other national ecommerce retailers.Demonstrated success developing and executing customer business plans, forecasting processes, joint business plans, and revenue growth strategies.Experience influencing cross-functional stakeholders and driving results within a matrix organization.Preferred Qualifications:Degree in Business, Marketing, Sales, or a related field preferred.Experience with Amazon Vendor Central, Seller Central, or similar ecommerce platforms preferred.Technical knowledge:Strong understanding of ecommerce business models, omnichannel retail strategies, online marketplaces, and brick-and-mortar retail environments.Knowledge of digital merchandising, content optimization, online marketing, retail media, pricing strategies, and promotional planning.Experience with Amazon Vendor Central, Seller Central, or similar ecommerce and marketplace platforms preferred.Experience with Salesforce, Power BI, Excel, SAP, or similar business systems, analytics, and reporting tools.Strong analytical, financial, and business acumen with the ability to leverage data to drive customer growth and strategic business decisions.Skills:Soft skills:Strong customer relationship management and executive-level stakeholder engagement skills.Excellent communication, presentation, and interpersonal skills.Strategic thinker with strong business and commercial acumen.Ability to influence and drive results without direct authority across functions and business units.Strong negotiation, problem-solving, and decision-making capabilities.Ability to manage multiple priorities, customers, and projects in a fast-paced environment.Demonstrated ability to drive revenue growth, customer development, and business results.Strong collaboration skills with the ability to lead cross-functional initiatives in a matrix organization.