Salesforce QA Tester
$90k - $100kTata Consultancy Services
Salesforce QA Tester (Sales Cloud & CTI)
• Technical Skills
o 3+ years of QA experience with Salesforce Sales Cloud.
o Hands-on experience testing CTI integrations
o Familiarity with Salesforce declarative features and data model.
o Experience with QA Automation tools is a plus.
• Certifications (Preferred)
o Salesforce Administrator or Sales Cloud Consultant.
• Testing & Quality Assurance
o Develop and execute test plans, test cases, and test scripts for Salesforce Sales Cloud features and CTI integrations.
o Perform functional, regression, integration, and UAT testing.
o Validate workflows, automation, and security settings within Salesforce.
o Test CTI functionality including call routing, screen pops, and softphone integration.
• Defect Management
o Identify, document, and track defects using tools like Jira or similar.
o Collaborate with developers and admins to resolve issues promptly.
• Business Process Validation
o Ensure Salesforce configurations align with business requirements.
o Validate data integrity and system performance post-deployment.
• Documentation & Reporting
o Maintain detailed test documentation and provide regular QA status reports.
o Create and update test cases for new features and enhancements. Salary Range- $90,000-$100,000 a year
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Vacancy posted 3 days ago
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