Carpentry Technician

Service Technician / Carpentry Technician Renewal by Andersen - Fort Wayne, Indiana Renewal by Andersen is the custom division of Andersen Windows, founded in 1903 as the world’s largest and most recognized brand for exclusive window and door systems. This role is a field service position responsible for responding to on‑site window and door service requests – assessing, repairing, and replacing parts and components to ensure proper functioning. The candidate will work directly with customers, co‑workers, and contractors to provide excellent customer service. Responsibilities Provide service performance and address warranty issues with windows and doors Troubleshoot jobs by manually fixing issues on site and assisting with customer needs Ensure customer satisfaction while addressing problems Replace defective parts and help customers when windows aren’t working properly Diagnose issues on windows and doors such as water infiltration, bowed panels, and interlock issues Qualifications 3–5 years of experience installing windows and doors Custom window and door installation knowledge Experience using a metal brake and caulking Familiarity with minor trim work around windows and patio doors inside and out Customer service experience with job troubleshooting as a key component Good computer skills Excellent communication skills and the ability to build quick rapport Compensation & Benefits Competitive pay of $24–25 an hour Company vehicle, gas card, and tools 401(k) plan with company match Medical, vision, dental, and supplemental life insurance PTO – vacation time, sick time, and holiday pay Student loan reimbursement program Access to Employee Perks Program To apply, please email your resume to View email address on click.appcast.io DISCLAIMER The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job. #J-18808-Ljbffr