Food, Safety & Quality Lead

Job Description

Job Description

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

The Food Safety & Quality Lead is responsible for the success and guidance of the Food Safety & Quality (FSQ) team associates. You will coordinate team schedules, activities, and training, and provide coaching to ensure maximum productivity. Working closely with the team, you will cover tasks as needed and follow direction from the FSQ leadership team. Your core objective is to uphold HelloFresh food safety and quality standards, ensuring every meal kit is food-safe and excellent quality.

Shift: Thursday to Sunday - 7:00pm to 5:30am 

You will…

• Team Leadership: Instruct, coach, and provide feedback to FSQ employees.
• Compliance & Safety: Enforce and follow all safety, GMP (Good Manufacturing Practices), and SQF (Safe Quality Food) policies. Empower associates to escalate non-conformances or violations.
• Quality Verification: Conduct quality verification activities in the warehouse, staging, and production line setups (kitting and assembly).
• Issue Resolution: Collaborate with cross-functional partners (Warehouse, Operations) to resolve non-conformances. Effectively escalate food safety risks or quality issues and support corrective actions, including shutting down a production line for major errors.
• Inspections & Audits: Oversee and complete food safety training, audits, and documentation, including temperature checks, expiration date verification, and sanitation swabs. Monitor and ensure team completion of inbound quality inspections on ingredients and continuous quality checks through all stages of the process. Monitor kitting and assembly audits.
• Equipment: Maintain an active Forklift Operator license.

You are...

• Natural Leader: Proven ability to influence and mentor others through positive, direct communication.
• Results-driven: Focuses on meeting goals and improving efficiency.
• Analytical & Strategic: Uses data to inform action, thinks critically, and develops contingency plans.
• Customer-focused: Understands the importance of customer experience and strives for excellence in delivery.

You have...

• High school diploma or GED.
• One year of related experience is preferred.
• Must be a trained and certified Forklift Operator with an active license.
• Must be able to read, write, and speak English.
• Basic math skills (addition, subtraction, multiplication, division, fractions) and computer skills (Microsoft Office, Google Sheets).
• Must be at least 18 years old and able to work the entire scheduled shift.

You’ll get… 

• Competitive hourly rate, 401K company match that vests immediately upon participation
• Generous PTO and additional sick leave
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)  
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

Work Environment & Physical Demands

• Manufacturing and assembly environment with regular exposure to cool/cold temperatures (10º - 40º).
• Frequently exposed to fumes, moving mechanical parts, and vibration; noise levels can be loud.
• Regularly required to stand, walk, stoop, reach, and lift for a minimum of 10 to 12 hours.
• Must regularly lift up to 25 pounds and occasionally lift up to 50 pounds with or without assistance.
• This is a non-supervisory role with no travel expected.

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Our company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.

When submitting supporting documents such as a resume, curriculum vitae (CV), or educational transcripts, you may voluntarily redact or omit any information that would identify your age. This includes:

• Dates of birth
• Dates of attendance at educational institutions
• Dates of graduation


Your decision to redact this information will not adversely affect the consideration of your application. We evaluate all candidates based on their skills, qualifications, and experience.
Please be aware that should you receive a conditional offer of employment, we may be required to request this information for legally permissible purposes, such as verifying eligibility for employment or for benefits administration and background checks.

Colorado Pay Range

$22.25—$22.25 USD

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe: View email address on ziprecruiter.com
• APAC: View email address on ziprecruiter.com
• United States: View email address on ziprecruiter.com
• Canada: View email address on ziprecruiter.com