GROCERY/RECEIVING CLERK
Kroger Family of Companies
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud
Notify management of customer or employee accidents
Develop and train DSD Receiver back up
Ensure maximum security of receiving area
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
Adhere to all food safety regulations and guidelines
Stay current with present, future, seasonal and special ads
Ensure inventory management for all delivered product
Process damaged/returned goods and complete/process paperwork
Check condition, accuracy of quantity, pricing, and temperature of product received
Ensure shipping and receiving tools are working properly to provide a smooth transition of the products/merchandise into the store and inventory logs
Maintain an awareness of inventory/stocking conditions to capture ordering system integrity, including Computer Assisted Ordering
Report product ordering/shipping discrepancies to the department manager
Label, stock and inventory department merchandise
Promote trust and respect among associates, with a positive attitude
Ability to work cooperatively in high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Must be able to perform the essential job functions of this position with or without reasonable accommodation
QUALIFICATIONS MINIMUM
Ability to collaborate and work cooperatively in a teambased environment
Strong attention to detail
DESIRED
Any receiving experience
Second language (speaking, reading and/or writing)
Familiarity with industry/technical terms and processes
Excellent oral/written communication skills
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