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Medical Receptionist

Neurosurgical Associates P.C.

Job Description

Job Description

About the Role:

Neurosurgical Associates P.C. is looking for a friendly and organized Medical Receptionist to be the welcoming face of our practice in Henrico, VA  23233. This is a fantastic opportunity to join a dedicated medical team where your attention to detail and patient-first attitude will make a real difference every day.  It is a full time position working Monday through Friday with work hours of 8:30 a.m., to 5:00 p.m. with a 30 minute lunch break taken daily.

Responsibilities:

  • Greet and check in patients in a professional and compassionate manner
  • Schedule, confirm, and manage patient appointments using medical scheduling software
  • Answer and route incoming phone calls, taking messages and responding to inquiries
  • Verify patient insurance eligibility and collect co-pays at time of service
  • Maintain and update accurate patient records.
  • Coordinate referrals and communicate with other healthcare providers as needed
  • Ensure the front desk and waiting area remain organized and welcoming

Requirements:

  • Prior experience (1 to 2 years) as a medical receptionist or in a healthcare front office setting preferred
  • Familiarity with EMR/EHR systems and medical scheduling software
  • Knowledge of medical insurance verification and billing procedures
  • Strong communication and interpersonal skills with a patient-centered approach
  • Ability to multitask and stay organized in a fast-paced clinical environment
  • High school diploma
  • Professional, reliable, and detail-oriented work ethic

About Us:

Neurosurgical Associates P.C. is a trusted neurosurgical practice serving the community with expert care and a compassionate approach to complex neurological conditions. Our patients rely on us for outstanding outcomes, and our staff is proud to support a team of highly skilled surgeons dedicated to changing lives. We foster a collaborative and supportive work environment where every team member plays a vital role in delivering exceptional patient care.

Vacancy posted 7 days ago
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