Director of Commercial Analytics and Insights (Non- Technical)

Job Title : Director of Commercial Analytics and Insights (Non- Technical)
Location: Erie PA
Duration: Direct Hire (Permanent Role)

The Director of Commercial Analytics and Insights is a key leadership role responsible for driving data-driven decision-making optimizing commercial performance and leading strategic growth initiatives within the business. Reporting to the VP & General Manager this role will oversee data acquisition governance business insights pricing strategy and commercial execution to maximize profitability and operational efficiency. This position is located in our Erie PA office and a comprehensive relocation package is available.

Key Responsibilities
Strategic Growth & Market Execution

• Partner with the General Manager and Product Management teams to develop and execute annual strategic plans and PLCM (Product Life Cycle Management) roadmaps.
• Lead the execution and tracking of key growth initiatives across commercial operational and financial functions.
• Conduct 80/20 product and customer analysis to identify key market opportunities and drive data-backed decision-making.
• Optimize commercial operations by working cross-functionally with Sales Finance Supply Chain and Operations.

Commercial Insights & Business Intelligence

• Oversee the collection and integration of commercial data to track long-term business trends including external and internal data sources.
• Develop market size analysis and regional target recommendations to inform sales strategies.
• Evaluate specification and POS data to identify gaps opportunities and pricing efficiencies.
• Provide comprehensive financial analysis on pricing rebates commissions and standard margins across products regions and customers.
• Identify root causes of macro business trends at a micro-level (regional customer product) and drive strategic countermeasures.
• Partner with Sales Contractors and Distribution teams to enhance ease of doing business and improve overall commercial efficiency.

Price & Profitability Optimization

• Lead the Sales Inventory and Operations Planning (SIOP) process collaborating with commercial operations supply chain and finance teams.
• Develop and execute pricing rebate and commission strategies to enhance profitability while ensuring market competitiveness.
• Analyze CRM funnel data and sales performance metrics to assess pipeline health and profitability trends.
• Drive strategic execution of commercial agreements promotions and product rationalization strategies.

Leadership & Collaboration

• Act as a trusted advisor to executive leadership linking commercial insights and strategy execution to business outcomes.
• Build cross-functional relationships across Sales Marketing Product Operations and Finance to align business goals.
• Lead commercial analytics and operations teams fostering a high-performance culture focused on continuous improvement and data-driven decision-making.

Qualifications & Experience

• Bachelors degree in Business Finance Marketing or a related field; MBA preferred.
• 10 years of experience in commercial analytics business operations or revenue optimization with leadership experience.
• Deep expertise in data analytics business intelligence and financial modeling leveraging Tableau Power BI and Microsoft Excel.
• Experience with ERP and CRM systems (D365 preferred) and a strong understanding of business finance and P&L management.
• Proven ability to execute strategic initiatives and improve operational efficiency.
• Exceptional problem-solving decision-making and communication skills.
• Ability to thrive in a fast-paced results-driven environment while managing multiple priorities.

Leadership Competencies
Strategic Thinker Develops and executes long-term commercial and operational strategies.
Results-Driven Leverages data and analytics to drive revenue growth and profitability.
Customer-Focused Builds strong relationships with stakeholders to improve business outcomes.
Collaborative Leader Works cross-functionally to align and execute strategic objectives.
Process Optimizer Continuously improves commercial operations for efficiency and effectiveness.
Innovative & Agile Adapts to market dynamics with a proactive and forward-thinking approach.

Total Rewards and Benefits

• Competitive Salary
• Medical Dental Vision STD LTD AD&D and Life Insurance
• Matching 401(k) Contribution
• Health Savings Account
• Up to 3 Weeks Vacation
• 12 Paid Holidays
• Annual Bonus Eligibility
• Educational Reimbursement
• Matching Gift Program

Required Experience:

Director