Lead Bartender

Bar Lead

Located on the second floor of the Sendik's building in the heart of Whitefish Bay, Tudi's is a restaurant built on bold flavors, real hospitality, and community. We believe the best meals are the ones shared with family and friends, and we've created a wide-open, welcoming space, complete with a vibrant second-floor outdoor patio, for every gathering from casual weeknight dinners to milestone celebrations. Our culinary team takes everyday favorites and elevates them with zero shortcuts: we pull our mozzarella by hand daily, craft our pasta fresh on-site, and grind a custom beef blend for our signature burgers. At Tudi's, we take our food and hospitality seriously, but without any of the pretense. If you take pride in genuine craft, elevated service, and working alongside a supportive team, we'd love to welcome you to our table.

The hospitality-driven Lead Bartender will help head up our beverage program in conjunction with the Restaurant Manager and the Assistant Manager. While this role does not involve administrative people management (such as scheduling or hiring), you will serve as the cultural anchor of our bar. You will lead by example, training fellow team members on your drink designs, and driving our hospitality culture. You will also assist with beverage program development, inventory control, and opening/closing procedures.

Our Values:

Service: We will treat every customer like a beloved family member or friend and find a way to say "yes" to our customers. It's important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere "Thank you for your business!"

Passion: We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik's brand.

Nimbleness: Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use "Red Truck Service" when additional assistance is needed.

Duties/Responsibilities:

• Lead by example during high-volume shifts, demonstrating multitasking, speed, and clean work habits. Act as a role model on the floor, showcasing positive communication and professionalism.
• Greet customers, maintain a welcoming atmosphere, and rapidly resolve complaints with empathy and professionalism. Set the benchmark for warm, proactive hospitality, turning first-time guests into regulars.
• Execute opening and closing checklists, verify facility cleanliness, and manage product stock levels. Execute opening protocols, including bar setup, fresh juice/garnish prep, and register initialization. Manage closing procedures to secure the physical space, and properly store perishables.
• Oversee cash drawer balancing, manage safe drops, and accurately document shift reports. Conduct comprehensive, accurate weekly and monthly beverage and bar supply inventory audits.
• Enforce strict health department standards, food safety regulations, and workplace safety protocols.
• Design, test, and implement creative, high-quality seasonal cocktail menus and beverage offerings. Establish and document precise recipe specs, presentation guidelines, and prep procedures.

Qualifications:

• 3+ years of professional bartending experience with a heavy emphasis on beverage design or inventory management preferred.
• Knowledge in mixology, spirit profiles, wine pairing, and draft beer systems.
• Proficiency with bar inventory software and Toast POS networks
• Valid bartender's license, or ability to acquire one within 30 days.
• Physical ability to stand for long shifts and lift up to 50 lbs (kegs, cases, etc)