Deputy Court Clerk

City Of Allen Municipal Court ClerkJoin the City of Allen—a vibrant community of over 100,000 residents where strong economic growth, excellent schools, and an exceptional quality of life make it a great place to live, work, and play.Our mission is simple: "To achieve excellence in managing community development and city services, continually enhancing the quality of life and public confidence."At the City of Allen, our employees bring the PRIDE values to life:People First – Prioritizing othersRespect – Treating everyone with courtesy and dignityIntegrity – Serving with honesty and trustDeliver – Following through and exceeding expectationsExcel – Driving innovation and continuous improvementWe do Work that MATTERS! Join a team that serves our community and makes a real impact every day. Learn more about the City of Allen at allentx.gov.The purpose of this position is to facilitate the continuing daily operation of the City's Municipal Court and is required to maintain a specialized knowledge of intricate court operations and Texas statutes addressing or affecting offenses within the jurisdiction of the Municipal Court, while possessing strong organizational and basic accounting skills. This position does not provide direction to other employees.The following duties are a representative summary of the primary duties and responsibilities:Provides customer service by answering incoming phone calls, responding to questions, providing requested information and documents, processing citations, assisting the public at the customer service windows, setting court dates, processing deferred disposition and driving safety course options, processing compliance options, and receiving payment of fines, fees and costs.Provides administrative services by accurately filing citations and other court documents within the court's established filing system; by maintaining daily operational statistics for data and trending reports; maintaining and balancing a cash drawer daily; and assisting the Municipal Court Administrator, the Court Supervisor, other Deputy Court Clerks, the Municipal Court Judge, Prosecutors and Law Enforcement Officers, as needed.Provides data entry services by entering citation information into the court's case management software system and maintaining the constantly changing status and actions of court cases in the court's case management software system.Prepares sworn complaints against individuals for traffic citations and Class C misdemeanor offenses. Prepares court notices, summons, and subpoenas for service. Prepares other related documents for trial and/or collection of fines, fees and costs.Corresponds with attorneys and other court-related departments and divisions, in the course of carrying out duties and assignments, by mail, email, fax, and phone.Receives incoming correspondence and requests, requiring acute decision-making skills to determine the appropriate court operation/action to perform or apply to assist in moving court cases accurately through the Municipal Court process.Education and experience that provide the necessary knowledge and skills may also be considered, but a typical way to qualify is by obtaining:High School diploma or equivalent plus one (1) or more years of relevant experience. Training in municipal court operations, or a related field is preferred.Other combinations of education and experience may be considered.Conditions of employment include:Safe driving record and Valid Texas Class C Driver's LicenseClear criminal background check and pre-employment drug screenBilingual in Spanish is preferredSpecial requirements include:Must be able to pass required pre-employment screenings, CJIS and fingerprint check, and have the ability to comply with state and federal requirements for Criminal Justice Information Security (Download PDF reader) standards.Hours/Work Schedule:This is a full-time non-exempt position with benefits.Monday – Friday, 8:00 am – 5:00 pm.Knowledge of:City rules, regulations, policies, and procedures.Policies, practices, procedures, and legal terminology related to the Court system.Modern office practices, procedures, and equipment.Skill in:Establishing and maintaining working relationships with professional and support staff, vendors, the public, and City employees.Assessing and prioritizing multiple tasks, projects and demands.Providing outstanding customer service and conflict resolution.Operating a personal computer utilizing a variety of business software.Reading and understanding City, State and Federal rules and regulations.Creating, preparing, writing, and proofing reports, documents, and correspondence.Working well under pressure and exercise tact in trying situations.Effectively communicating in both oral and written format.Physical Demands and Work Environment:Primarily sitting, with occasional walking or standing to access files or office areasOccasional bending, reaching, or stretching to retrieve materials or suppliesLifting or carrying items weighing up to 10–15 pounds, such as files or office suppliesFrequent use of hands and fingers for typing, filing, copying, and operating office equipmentAdequate vision and hearing to review documents and effectively communicate with staff and the publicWork is primarily performed in an office setting, with occasional work outside the office during programs, meetings, or special events. The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job.The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as needed.BenefitsJump into a full-time role (40 hours/week) with the City of Allen and enjoy a benefits package designed to support you at work and in life! You'll receive comprehensive medical, dental, and vision coverage, basic and optional life insurance, long-term disability, accrued vacation and sick leave, paid holidays, TMRS retirement with a 2-to-1 city match, a 457 deferred compensation plan, and longevity bonuses.All City employees also have free access to recreation centers, including:Don Rodenbaugh Aquatics CenterFord Pool (Summer Only)Joe Farmer Recreation CenterThe Edge (Summer Only)Stephen G. Terrell Recreation CenterAllen Senior Recreation Center (60+)Plus, enjoy wellness challenges, book clubs, LinkedIn Learning, foodie groups, education assistance, CPR & Stop the Bleed training, leadership essentials, safety training, City Suite Event Center tickets, city conferences, health fairs, walking clubs, safety golf tournaments, possible hybrid or flexible schedules, and many more employee perks! Find out more about our full benefits package at allentx.gov. Join the City of Allen and be part of Work that MATTERS! —apply today and make a real impact in your community while growing, learning, and thriving!