Certified Diabetes Care and Education Specialist

Category: Nutrition Services Job Type: Full time Shift: Day - 08 Hour Location: Palo Alto, CA Req: LP_00021155-2660024 Employee Group: Exempt Benefits Eligible: Yes Remote Eligible: No Department: Clinic OB GYN Scheduled Weekly Hours: 40

At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job ID: LP_00021155-2660024

JOB SUMMARY

This paragraph summarizes the general nature, level and purpose of the job.

Provide diabetes education services for the Diabetes or Obstetric Programs. Collaborate with the clinical care teams in regards to appropriate diabetes management and education protocols in the inpatient and outpatient setting. Provide diabetes education classes and support group services.

ESSENTIAL FUNCTIONS

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

• Provide diabetes self-management education (DSME) for newly diagnosed patients with diabetes and their families.
• Facilitate outpatient diabetes classes pertinent to the Stanford Children's diabetes education program.
• Make recommendations involving diabetes management supplies and diabetes devices, including insulin delivery devices, insulin pumps, blood glucose meters, and continuous glucose meters. Provide ongoing education for both the family and patient with diabetes.
• Assist with training patients starting on insulin pumps and continuous glucose monitors. Provide instruction on use of glucometers, CGM devices, and insulin injection using insulin pens or syringes.
• Communicate with patients and families regarding patient care in clinic settings, via Mychart, via email, and via phone call follow up. Ok in both.
• Collaborate with medical and hospital nursing staff with discharge planning of patients with diabetes and other patient / family interventions as needed.
• Provide requested in-service training and presentations on pediatric diabetes care for hospital staff, and outside organizations.
• Assist with prior authorizations for diabetes medications and diabetes devices when medically necessary, but not covered benefit of patient's insurance.
• Facilitate diabetes medication prescription renewals, routed to providers in electronic medical records for review and signature.
• Monitor patients' diabetes behavioral goals and outcomes' communicate and document patient progress for the healthcare team.
• Assist in-patient hospital staff with diabetes management skills and education.
• Interact with the multidisciplinary diabetes team in outpatient clinics that provides comprehensive diabetes care and education.
• Provide outreach and support to the diabetes population, including facilitating out of Stanford system referrals to diabetes management teams (physician and staff) local to patient.

MINIMUM QUALIFICATIONS

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor's degree in a work-related discipline/field from an accredited college or university.

Experience: One (1) years of progressively responsible and directly related experience.

License/Certification:

• Certified Diabetes Care and Education Specialist by Certification Board for Diabetes Care and Education

KNOWLEDGE

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education or licensure/certification.

• Ability to adjust communications to fit the needs and level of understanding of the receiver.
• Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising as well as prepare clear, comprehensive written and oral reports and materials.
• Ability to provide leadership and influence others.
• Ability to teach, provide lesson plans and give instruction to patients and their families in areas related to their treatment.
• Knowledge of computer systems and software used in functional area.
• Knowledge of project management process and systems.

PHYSICAL REQUIREMENTS

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Pay Range

Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (Hourly): $49.06 to $61.33

Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.