Director - Public Area

Position Overview

The primary responsibility of the Director – Public Area Department (PAD) is to oversee the operations of the Internal Maintenance Department by strategically and efficiently planning of projects & labor allocations to maintain the cleanliness of the resort.

All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.

Essential Duties & Responsibilities

• Design and oversee Cleaning Strategy to deliver sustainable quality of facilities.
• Oversee day-to-day operations of the Internal Maintenance department.
• Develop SOPs for care and maintenance of property.
• Actively work with vendors for any departmental needs.
• Provide input and direction in the development and monitoring of budgets, division operations and marketing strategies to produce both short-term and long-term profitability for The Venetian Resort.
• Provide input into and executes the development, implementation, and measurement of guest service standards within assigned department consistent with the company’s core service standards and brand attributes.
• Participate in the research, development, evaluation and implementation of new products, services, changing customer needs within the dynamic hospitality/gaming environment.
• Periodically tours facility to inspect cleanliness.
• Establish standards and work procedures for Internal Maintenance team members, inspects and evaluates physical condition of department areas, and consults with facilities department on any necessary repair work.
• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.

Company Standards of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Minimum Qualifications

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High school diploma.
• Must be able to obtain and maintain any certification or license, as required by law or policy.
• 7 - 10 years of management experience in housekeeping or public area operations and budgeting.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Prior working experience with collective bargaining agreements.
• Ability to communicate clearly and effectively in English, both in spoken and written form.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends, and holidays.

Physical Requirements

Must be able to

• Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
• Physically access all areas of the property and drive areas with or without a reasonable accommodation.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Ability for prolonged periods of time to walk, stand, stretch, bend, and kneel.
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.