Scheduler Coordinator
5th HQ
Job Description
Job Description
Are you passionate about providing exceptional customer service and supporting patients through their recovery journey? Our client is a specialized company in post-breast surgery care, and we are seeking a detail-oriented and bilingual (English/Spanish) Schedule Coordinator to join the team. The ideal candidate will have experience in the medical field, excellent communication skills, and proficiency in scheduling software.
Location: Pembroke Pines, FL
Schedule: Full-Time, Monday to Friday, 8:00 AM - 5:00 PM
Key Responsibilities
- Manage and schedule all in-person and at-home visits for patients, ensuring timely and accurate appointments across various locations.
- Verify personal information, confirm appointments, and ensure that patients are fully informed about their scheduled visits.
- Accurately gather and confirm patient details, ensuring all information is up to date and compliant with privacy regulations.
- Provide excellent customer service, addressing patient inquiries, concerns, and needs with empathy and professionalism.
- Engage with patients, medical staff, and other team members effectively to coordinate and confirm schedules.
- Utilize scheduling and patient management software, including Excel, Microsoft Office, and Doctor Chronos, to maintain organized and efficient operations.
Qualifications
- Fluent in English and Spanish (required).
- Previous experience in a medical setting is highly desirable.
- Proficient in Microsoft Office, Excel, and experience with Doctor Chronos or similar medical scheduling software.
- Strong verbal and written communication skills, with the ability to ask the right questions and gather essential information.
- A customer-focused attitude with a strong desire to help and support patients.
- Excellent attention to detail and ability to manage multiple tasks simultaneously in a fast-paced environment.
If you are a compassionate and organized individual with a background in the medical field, we would love to hear from you!
Vacancy posted 8 days ago
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