Network & Hosting Infrastructure Specialist

Network & Hosting Infrastructure SpecialistWe are looking for a Network & Hosting Infrastructure Specialist with strong experience in enterprise network and server infrastructure, credential management, connectivity troubleshooting, and infrastructure discovery. Key Responsibilities:Troubleshoot credential, authentication, and connectivity issues across network devices and serversSupport infrastructure discovery and asset scanning to ensure complete scanning coverageTroubleshoot routers, switches, firewalls, load balancers, Windows/Linux servers, and virtualization platformsManage and validate infrastructure credentials and access policiesSupport ServiceNow Service Graph Connector configurations and data flowManage discovery schedules around infrastructure maintenance windowsDocument credential management processes, infrastructure issues, and troubleshooting proceduresProvide SME support for network topology, device configurations, and server environmentsRequired Skills:Strong enterprise network infrastructure experience — routers, switches, firewalls, load balancersWindows Server and Linux/Unix administrationVMware and/or Hyper-V experienceHands-on experience with infrastructure credentials and authenticationStrong knowledge of SNMP v1/v2c/v3, SSH, Telnet, WMI, WinRM, and NetBIOSExperience troubleshooting enterprise connectivity and authentication issuesUnderstanding of IP addressing, network segmentation, and firewall rulesExperience with infrastructure discovery or asset-scanning toolsFamiliarity with CMDB and Configuration Item (CI) conceptsPowerShell and/or Python scripting skillsITIL-aligned process experienceCompTIA Network+ or equivalent certification preferredNice to Have:ServiceNow ITOM Visibility / Discovery experienceServiceNow Service Graph Connector experienceExperience supporting large, complex, heterogeneous enterprise environments