USA_Consultant

Pay Rate Range: $53.57 - 55.14/hr.
GBaMS ReqID: 10687108


Workday UX Consultant



Job Description:
• 8-12+ years of experience in:
• HR Technology
• Workday (Core HR / Onboarding)
• Experience design / journey transformation
• Strong, hands-on understanding of:
• Workday business processes and onboarding capabilities
• Experience in:
• Journey mapping and service design
• Cross-functional program delivery
• Ability to balance:
• Experience design vision
• Platform constraints and technical feasibility
• Strong facilitation and stakeholder engagement skills "



Role Summary
We are seeking a Workday Onboarding Experience & Journey Lead to reimagine and elevate the end-to-end onboarding experience across our HR technology ecosystem.
This role is focused on transforming onboarding from a set of disconnected processes into a seamless, intuitive, and high-impact employee journey. The individual will combine deep Workday knowledge, experience design thinking, and cross-functional collaboration to identify friction points, redesign workflows, and deliver a significantly improved onboarding experience.
This is not a traditional UX design role. It is a journey-led, product-oriented role focused on experience transformation within the realities of Workday and integrated systems.



Key Responsibilities
Onboarding Journey Ownership
• Lead the redesign of the end-to-end onboarding journey:
• Offer acceptance → Pre-boarding → Day 1 → First 90 days
• Map current-state vs future-state experiences across:
• Employee
• Hiring manager
• HR / operations
• Identify key moments that matter and define target experience outcomes


Experience Design within Workday
• Translate experience vision into Workday-enabled solutions
• Work deeply within:
• Workday onboarding frameworks
• Business process configurations
• Notifications, tasks, and workflows
• Ensure experience design is practical, scalable, and aligned with platform capabilities


Friction Identification & Simplification
• Diagnose pain points such as:
• Too many steps / handoffs
• Lack of clarity for new hires
• Redundant or manual processes
• Poor manager enablement
• Simplify workflows and eliminate unnecessary complexity
• Drive automation-first and self-service-first thinking


Cross-Functional Experience Design
• Collaborate across:
• Recruiting (handoff from TA to onboarding)
• Core HR
• IT provisioning
• Learning / compliance
• Payroll / benefits (where applicable)
• Ensure onboarding is not siloed but connected across systems and teams


Digital Experience & Integration Thinking
• Design how onboarding experience surfaces across:
• Workday (core system)
• HR Assist / chatbot layer (if applicable)
• Email / notifications / manager tools
• Ensure a consistent and cohesive experience layer, even across multiple systems


Prototyping & Iteration
• Create:
• Journey maps
• Experience blueprints
• Low-fidelity prototypes (flows, interactions)
• Run working sessions with stakeholders to iterate on solutions quickly
• Validate designs with real user feedback where possible


Measurement & Continuous Improvement
• Define success metrics such as:
• New hire experience score
• Time-to-productivity
• Task completion rates
• Manager satisfaction
• Establish a continuous improvement loop for onboarding "



Role Descriptions:
Workday UX Consultant (x2)Skills Workday UX| HumanCentered DesignRole SummaryLead and support Workday UX improvements using humancentered design principlesExecute Studio Xstyle UX engagements to enhance user experience across the Workday ecosystemCollaborate with business and functional stakeholders to translate needs into intuitive Workday experiencesWorkday AI Consultant (x1)Skills Workday| AI Enablement (Directional)Role SummarySupport AIenabled capabilities within the Workday ecosystemContribute to identifying and enabling intelligent features aligned with business objectivesWork with platform and functional teams to integrate directional AI use cases into Workday workflows



Essential Skills:
Compensation Lead ConsultantLead the Workday Advanced Compensation pod as a consulting partner| advising customers on best practice usage of Workday compensation features and designing scalable| compliant compensation solutions aligned to business needs.



Key Responsibilities Skills
1. Act as the lead consulting partner for the Workday Advanced Compensation workstream| owning solution design and client advisory.
2. Design and configure Advanced Compensation| including compensation plans| eligibility rules| guidelines| budgets| proration| and compensation review cycles.
3. Translate customer compensation strategies (merit| bonus| incentives| allowances| stock) into standard Workday business processes using delivered functionality.
4. Provide expert guidance on Workday best practices| feature adoption| and release driven enhancements related to Advanced Compensation.
5. Lead solution design workshops| playbacks| and design sign offs| ensuring alignment between business needs and Workday capabilities.
6. Ensure seamless integration and alignment across Core HCM| Security| Business Process Framework| Reporting| Payroll| and downstream impacts.
7. Review and govern configuration quality across the pod| resolving complex compensation scenarios and design decisions.
8. Stay current with Workday releases and proactively recommend improvements to optimize compensation processes and user experience.
Talent Mgmt Lead Consultant Configure| enhance| and support Workday Talent| Performance| Succession| and Learning modules Work closely with HR leaders to understand talent strategies and translate them into Workday solutions. Manage Talent Reviews| Goal Management| Career Development| and Competency frameworks.
Drive end-to-end configuration| testing| deployment| and documentation. Support Workday releases| regression testing| and feature adoption. Develop talent-related dashboards| scorecards| and advanced reports.
Troubleshoot production issues and ensure timely resolution.
Ensure process alignment with HR policies and organizational standards Workday Certifications preferred (Talent| Performance| Learning| HCM) Benefits - Lead Consultant Maintain and manage HCM and Benefits-related business processes and configurations| including benefits and staffing rules| eligibility| and Open Enrollment.
Provide extensive support for Workday Benefits and Compensation modules.
Administer employee benefits programs using the Workday HCM platform.
Configure and maintain benefit plans to ensure accurate enrollment and timely updates. Possess in-depth knowledge of benefits setup within benefits and payroll functional areas.
Understand downstream impacts on HCM and Benefits processes| including integrations and data feeds to internal and external applications.
Stay current with Workday updates and releases to leverage new features.
Conduct customer sessions to analyze business requirements and design solutions for complex business problems Extensive



Skills: Workday Compensation Management



Experience Required: 10 & Above


Skills: Category Name Required Importance Experience SkillCategoryTest1_MN Workday Compensation Management Yes 1 7+ years