Psychiatric Technician- Psychiatric Emergency Empath Unit

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Location:  Generose 2W (GE2W), Psychiatric Emergency Empath Unit 

Join our dedicated team in the Emergency Psychiatric Empath Unit, where we provide compassionate, immediate care for individuals experiencing acute mental health crises. Our multidisciplinary team focuses on empathetic support, assessment, and stabilization in a safe, non-judgmental environment. We prioritize patient-centered approaches, integrating evidence-based practices to promote recovery and resilience. Located in the Generose building. The adult treatment area will have 16 chairs and the child adolescent area will have 6 chairs. 

The Psychiatric Technician is an integral member of the psychiatric residential, hospital-based psych emergency services team and participates in both direct and indirect patient care for adults and children. At the direction of a registered nurse the Psychiatric Technician promotes involvement in the treatment program. Psychiatric Technicians assist residents in various social, clinical, nutritional, and observational activities to ensure optimal patient outcomes and a safe patient milieu. The Psychiatric Technician role plays a crucial role in ongoing safety observation, assessment of the milieu and identification of escalation of concerning behaviors. The Psychiatric Technician plays a key role in leading social activities, games and crafts that promote patients to engage in milieu and practice therapy concepts they are learning within individualized care plans.

High school graduate or equivalent. At least 21 years of age. 

Additional Qualifications:

• Experience in a psychiatric hospital setting as a mental health or behavioral assistant working with adults and or children -OR- completion of 12 college credits preferred.
• Experience with 24/7 residential programs or psychiatry & psychology-based programs preferred.
• Demonstrated ability to work with diverse populations in stressful and ambiguous situations. 
• Basic computer and keyboarding competence with the ability to use Microsoft office suite and or competency with electronic clinic documentation.
• Demonstrates ability to multi-task under stressful situations.
• Demonstrates ability to communicate, collaborate and manage relationships with interdisciplinary members while maintaining patient/family centeredness and safety in a timely, efficient, and equitable manner.
• Basic skills in cleaning, cooking, and meal preparation.

Other required training (first aid, food safe, comorbid disorders, trauma informed care) is offered after hire and must be completed within first 90 days of employment. 

Internal applicants should attach their three most recent performance appraisals.

License or Certification:

Valid driver’s license, and acceptable driving record as defined by policy. 

If a candidate does not currently have their Basic Life Support for Health Care Providers from one of the following programs: American Heart Association or American Red Cross the Basic Life Support, certification will be included as part of the orientation program. Maintains current Basic Life Support for Health Care Providers from one of the following programs: American Heart Association or American Red Cross. 

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. 

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.