Banquet Server

Banquet Server

A banquet server prepares the tables and banquet area before guests arrive, serving many different dishes and courses to guests during a meal, and clearing the tables and banquet area after the guests depart. You will report to the Banquets Manager.

Primary Tasks:

1. Assist banquet managers in the serving of guests during banquet responsibilities.
2. Serve the beverage and food in the appropriate order and in tune with the expectation of the supervisor so as to ensure consistency throughout the banquet.
3. Greet and welcome guests and respond to their requests.
4. Set up banquet room as requested by the supervisor to include glassware, service ware, and linens.
5. Perform side work providing a safe and clean work environment.
6. Remove dishes as guests finish each meal at the end of each meal or function.
7. Clean, organize and restock equipment/product returning from catering events.
8. Understand safety responsibilities and environmental laws by following established procedures, policies, training and involvement activities.
9. Abide by all state, county laws and Choctaw policies about the serving of alcoholic beverages, policies on safe food handling while following safety and health standards.
10. Perform other responsibilities that may be assigned.

Job Requirements:

• ABLE Certification- 18 years old to serve, 21 years old to bartend.
• Will respond to simple complaints or inquiries from guests, members of the business community, and regulatory agencies.
• Calculate basic math functions (addition, subtraction, multiplication, division, and percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
• Speak, read, and write English.
• Team work skills are required to help overall success and enjoyment of the guest.
• Must have basic knowledge of service standards, guest relations, food and beverage preparations.
• One (1) year of prior banquet experience.

Skills:

• Compliance Management
• Masters Service Conversations
• Navigates Customer Challenges
• Planning & Organizing
• Policy & Procedures
• Property Management Reporting
• Reporting
• Risk Management
• Service Into Sales
• Verbal Communication