Account & Relationship Management Executive

About the Role As an Account & Relationship Management Executive, you will manage a portfolio of accounts, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization's products and services, driving revenue and ensuring high customer satisfaction. Responsibilities Develop in-depth relationships with key decision-makers in assigned accounts. Conduct thorough needs analysis to align products/services to customer requirements. Negotiate terms and close sales with a high degree of authority. Develop and implement targeted sales strategies. Track and analyze sales performance metrics and tailor strategies accordingly. Conduct regular status meetings with clients to ensure satisfaction and identify opportunities. Provide detailed and accurate sales forecasts. Support clients during the implementation of products/services. Resolve complex customer issues promptly and effectively. Identify opportunities for upselling and cross-selling within the account portfolio. Skills Communication: Excellent verbal and written communication skills. Negotiation: Strong negotiation skills for setting terms and closing deals. Product Knowledge: Solid understanding of the organization's products or services. Sales Strategy: Ability to design and implement targeted sales strategies. CRM Expertise: Advanced use of CRM software for account management. Problem-Solving: High proficiency in resolving complex customer issues. Analytical Skills: Strong analytical skills for tracking and adapting sales performance. Relationship Building: Exceptional ability to build and maintain long-term client relationships. Compensation $71,300.00 - $124,500.00 USD This role is eligible for Commission. Benefits Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans 401(k) FSA/HSA Commuter Benefits Tuition Assistance Plan Vacation and Sick Time Paid Parental Leave Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #J-18808-Ljbffr