Data Center Facilities Operations Manager - Mechanical (M2)

Mechanical Plant Operations Manager

You will oversee the operation and maintenance of systems such as chillers, cooling towers, pumps, CRAHs, AHUs, CDUs, fan walls, and associated controls, ensuring uptime is protected and work is executed safely, consistently, and to Oracle standards. This role is focused on day-to-day plant operations and service execution rather than long-range design authority.

Key Responsibilities

• Lead daily operations, maintenance, and service execution for critical mechanical and HVAC infrastructure.
• Own mechanical plant readiness, including preventive maintenance, corrective work, inspections, restoration activities, and maintenance backlog management.
• Serve as the primary site point of contact and technical lead for mechanical systems, including incident escalation and operational decision support.
• Manage Facilities Technicians, contractors, and service vendors, ensuring strong safety performance, quality of work, documentation rigor, and SLA adherence.
• Drive troubleshooting and response for mechanical failures, abnormal conditions, and performance degradation impacting uptime or operational stability.
• Track and improve KPIs such as equipment availability, backlog health, MTTR, repeat failures, maintenance completion, and corrective action closure.
• Partner with engineering, commissioning, deployment, reliability, and controls teams on retrofits, upgrades, system turnover, and operational acceptance.
• Lead or support root cause analysis for major or recurring issues and ensure corrective actions are fully implemented, verified, and sustained.
• Maintain audit-ready records including procedures, service reports, maintenance history, turnover documentation, and CMMS data.
• Champion safe work practices, environmental compliance, and disciplined process execution across all mechanical operations.
• Coach and develop technicians and frontline leads to strengthen troubleshooting capability, technical depth, and execution consistency.
• Support the Site Operations Director with status reporting, risk visibility, staffing readiness, and operational improvement initiatives for the mechanical plant.

Qualifications

• 5–8 years of experience in mechanical plant operations, HVAC service, critical cooling maintenance, or related uptime-critical environments such as data centers, healthcare, industrial plants, semiconductor, or large commercial facilities.
• 2–4+ years of experience leading technicians, maintenance teams, or service providers in a live operational environment.
• Strong knowledge of chilled water systems, cooling towers, pumps, CRAHs, AHUs, CDUs, and related controls platforms.
• Experience managing vendors, maintenance programs, incident response, and service execution in 24x7 operations.
• Familiarity with BMS, SCADA, DCIM, and CMMS tools.
• Experience supporting commissioning, turnover, or operational acceptance of new or upgraded mechanical systems is preferred.

Skills and Competencies

• Strong troubleshooting judgment and calm decision-making under pressure.
• Deep commitment to safety, procedure adherence, and documentation rigor.
• Clear communicator able to translate plant conditions, risks, and actions for varied stakeholders.
• Strong planning and execution discipline across maintenance, backlog, and operational priorities.
• Ability to lead technicians and vendors while reinforcing accountability and consistent field execution.

Preferred Skills / Certifications

• Experience with mission-critical cooling infrastructure and redundancy strategies in high-availability environments.
• Familiarity with predictive maintenance, trend analysis, controls integration, and operational performance monitoring.
• EPA Section 608 Certification preferred where refrigerant-handling responsibilities apply.
• HVAC trade license, mechanical certification, or equivalent technical qualification where applicable.
• OEM or manufacturer training on chillers, cooling systems, pumps, cooling towers, CRAH/CRAC systems, or related controls platforms preferred.
• OSHA 30 preferred.

Physical Demands / Work Environment

This is a mission-critical onsite role supporting 24/7 operations where continuous uptime is essential; as such, regular attendance, schedule flexibility, and response readiness are required. To perform these duties, you must be able to frequently walk, bend, kneel, crouch, push/pull objects, and climb stairs. You may be required to lift or move up to 39 pounds independently and participate in group lifts for loads 40 pounds or greater. You must also be capable of maintaining balance while working from ladders or elevated platforms. These tasks are performed in an industrial environment and must be executed safely, with or without reasonable accommodation, to maintain the continuous health of facility infrastructure.

Why Oracle Cloud Infrastructure?

Global impact at scale: Contribute directly to how mission-critical OCI data centers operate across regions and continents, influencing infrastructure reliability, security, sustainability, and long-term capacity growth.

Technically rigorous environment: Work alongside experienced engineers, automation specialists, and compliance teams in a rapidly scaling hyperscale cloud infrastructure, where disciplined execution and technical depth matter.

Culture built on operational excellence: Join an organization that values safety, process rigor, clear accountability, and continuous improvement as foundational to protecting uptime and customer trust.

Long-term career development: Benefit from internal mobility, role-based technical training, and development opportunities designed for professionals building long-term careers in cloud infrastructure and facilities operations.