Field Service Professional - San Jose, CA

Field Service Technician

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Do you have the drive to succeed, the desire to grow your career, and the people skills to connect? In this role, technical expertise meets sales opportunity. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind.

Vivintnamed one of Forbe's World's 50 Most Innovative Companiesis looking for Field Service Technicians to join our nationally recognized team.

A Day in the Life:

• Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
• Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
• Customer Education: Training homeowners on how to use their new system to protect their families.
• Growth: Benefiting from consistent coaching and leadership training to move up within our national organization.

What We're Looking For:

We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands-on change, we want to hear from you if you have:

• A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
• Customer First Attitude: Ability to act with integrity while building rapport with diverse customers.
• Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.

Requirements:

• A valid driver's license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law.

Physical Requirements of the Role:

• Climb and descend extension and step ladders with tools and equipment on a repeated basis.
• Lift, carry, and maneuver up to 50 pounds frequently.
• Work outdoors in varying weather conditions, including heat and cold.
• Enter and perform work in attics: Temperatures may exceed 110F for short periods.
• Openings can be as small as 16" x 30" of 18" x 24".
• Crawling, kneeling, crouching, awkward postures may be required for up to 60 minutes at a time.
• Maintaining 3-points of contact while navigating or traversing across trusses without stepping on drywall in between.
• Operate a company vehicle repeatedly.
• Perform work while standing for extended periods.
• Perform computer and telephone work while seated as needed.

The base hourly range for this position is: $32.16 - $35.86. Actual pay will vary based on several factors including but not limited to location, experience, and performance.