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Hybrid Technical Product Support Specialist

Applecart

Applecart in New York City is hiring a Technical Product Support Associate. You will be the frontline between internal users and Product Development, triaging requests, enabling users, and learning backend systems to identify root causes. This role offers a clear growth path into senior technical operations or engineering. You’ll start by mastering the user experience, handling Tier 1–2 tickets, and gradually learning to query databases and analyze logs to resolve complex issues. #J-18808-Ljbffr

Vacancy posted 2 days ago
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