COMMUNITY SUPPORT-TEAM LEAD

Community Support-Team Lead

Salary Range $16.00 - $22.00 Hourly Position Type Full Time

Description

Summary/Objective:

The CS Team Lead is responsible for administering and managing services and maintains responsibility for the efficient and effective operation of the program. The CS-Team Lead maintains a comprehensive understanding/knowledge base of the program to include regulations, finances, and day-to-day operations.

Essential Functions (Job Duties):

• Responsible for the overall administration of services provided within the program.
• Oversees the provision of services in participant's homes, community, and certified sites and via telehealth.
• Understands and ensures regulatory compliance.
• Establishes policies, procedures, and practices to support day-to-day operations and the well-being of staff and individuals receiving services.
• Collaborates with colleagues, service providers, and regulatory agencies.
• Responds to questions and concerns; promotes healthy dialogue with advocates, family members, and the community.
• Reviews revenue and expenses, submits, and assesses financial reports, and closely monitors financial health and areas for growth.
• Supports a competent workforce and provides or facilitates training as needed.
• Manages and supports staff and reviews staff performance.
• Monitors and mentors staff to improve documentation and billing.
• Ensures that staff provide exceptional care to support the physical, social, and developmental needs of individuals served.
• Tracks and provides data as requested.
• Oversees accurate and timely payroll submissions.
• Tracks and monitors incident management, ensuring best practices and addressing issues.

Competencies:

• Writing skills
• Communication skills
• Management skills
• Problem solving skills
• Always demonstrates professional conduct
• Confidentiality
• Collaboration skills
• Ability to exercise good judgement, critical thinking, and discretion.
• Ability to evaluate and manage financial reports

Position Type/Expected Hours of Work:

This is a fulltime, 40 hours a week position. Workweek schedule: Monday through Friday.

Hours of work: 8:00am to 4:30pm.

Hours and schedules may vary depending on Company and Program needs. Employees will be given as much notice as possible when such changes occur.

Travel:

Travel to Participant's choice of meeting locations will be necessary, as well as occasional travel for trainings. Mileage will be reimbursed at agency rate.

Required Education and Experience:

Bachelor's Degree in Human Services with 3 years' experience in a Human Services Position preferred.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice.