Remote 311 Customer Support Specialist
Somerville
Somerville, MA
- Remote job
The City of Somerville is seeking a 311 Customer Service Representative to answer calls, log requests in the CRM, and route inquiries to the proper departments. You will handle routine questions, maintain service records, and support residents and city staff with accurate information. Preferred candidates will have a high school diploma and 1–3 years in a call center or customer service role, with strong MS 365 and data processing skills. #J-18808-Ljbffr Somerville
Vacancy posted 1 day ago
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$1,115.31 per week
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