Maintenance Program Engineer

Join QTS Data Centers

It's exhilarating to find yourself at a pivotal moment in history and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower our customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure.

As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we are Powered by People. Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we're achieving remarkable things and shaping the future of digital infrastructure.

And we'd like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

• Roth and Traditional 401(k) matching contributions with immediate vesting
• Every employee is bonus or commission eligible
• Generous PTO, Paid Volunteer Days Plus Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid Holidays Annually/Holiday compensation when worked
• Pet and Legal Insurance
• Q-Rest Sabbatical Program
• Q-Anniversary Service Award Program
• Parental Leave for primary and secondary caregivers
• Military Benefits Package
• QTS Charitable Matching Gift Program
• QTS Scholarship for Employee Dependents
• QTS Crisis Fund
• Wellness Program
• Tuition Reimbursement Program

The Maintenance Program Engineer will be responsible for coordinating with site teams across QTS to build and maintain sustainable processes, procedures, and reporting around our preventative maintenance program. Will also support new build projects by assisting site teams in the execution of Site Startup Checklists, building out the initial CMMS maintenance environment, and disseminating lessons learned to site teams. This information will be captured in existing database systems and made visible up through management levels, and customer reporting - providing a unified understanding of all aspects of data center operations.

Essential Duties and Responsibilities

Other duties may be assigned.

• Routinely audit key equipment data within Computerized Maintenance Management System (CMMS) to include naming convention, ratings, specifications, relational hierarchy, and key milestone dates. Assist local site teams by correcting discrepancies and verifying accuracy.
• Support site teams by directly assisting with asset onboarding, CMMS setup, and mapping configuration item relationships in support of SDP efforts.
• Liaise with CMMS success team to provide consistent feedback for application upgrades.
• Assist site teams with generation and management of maintenance schedules.
• Identify and share best practices and lessons learned across the FacOps portfolio regarding the maintenance program and new site startup projects.
• Maintain project tracking and reporting of key site turnover requirements to the operational team.
• Interface with site teams and leadership to capture and standardize turnover requirements for green field sites, site expansions and major infrastructure upgrades.
• Support FacOps Operational Excellence program by assisting with the Operational Assessments.
• Travel as needed to QTS sites for program updates.

Basic Qualifications

Bachelor's Degree in Business, Engineering or similar discipline, or equivalent professional experience

Three or more years of professional experience in data center, mission critical environment, or other maintenance role

Ability to travel up to 50%

Preferred Qualifications

Project management experience and/or certifications.

Prior experience working in mission critical data center environments.

Experience with the following software tools: ServiceNow, Smartsheet, other CMMS platforms.

Knowledge, Skills, and Abilities

Excellent written and verbal communication skills.

Exhibits excellent interpersonal skills with all levels of the organization.

Strong organization, multi-tasking, and prioritization teamwork skills.

Strong coordination skills between multiple stakeholders, third-party contractors, consultants and clients.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.