Barista

Barista

Do you enjoy creating great customer experiences, working in a fast-paced environment, and serving quality beverages and food? Join the team at Willow Valley Communities as a Barista, where you'll play an important role in creating a warm, welcoming atmosphere while delivering exceptional service to every customer.

In this role, you will prepare and serve high-quality hot and cold beverages and food items with a strong attention to accuracy and detail. If you have a positive attitude, enjoy interacting with people, and thrive in a customer-focused environment, we'd love to hear from you!

Opportunities with WVC

Tuition Reimbursement & Scholarship Opportunities

Weekly Pay!

Team Member Events & Recognition Programs

Career Growth Opportunities

Supportive Team Environment

And Much More!

Wage

$15.50 per hour

Responsibilities

• Create a positive customer experience by welcoming guests, identifying their needs, answering questions, and offering recommendations.
• Prepare and serve coffee beverages, including espresso, caf lattes, cappuccinos, and other specialty drinks, following established recipes and preparation techniques.
• Maintain composure during busy, high-pressure periods and effectively multitask.
• Work independently when needed while contributing to a collaborative team environment.
• Assist with light food preparation, including sandwiches, salads, and, in some cases, light baking.
• Prepare the venue for daily operations and ensure proper closing procedures and cleaning processes are completed.
• Determine production needs and assist with inventory management and ordering.
• Clean counters, display cases, drop stations, and dining areas while maintaining overall cleanliness throughout the day.
• Maintain inventories of supplies, pastries, cookies, and other coffee bar items.
• Keep equipment operating efficiently by following operating procedures, troubleshooting issues, maintaining supplies, and performing preventive maintenance.
• Support a safe and healthy work environment by following organizational standards and sanitation regulations.
• Contribute to the success of the coffee shop by taking ownership of responsibilities and seeking opportunities to add value.
• Operate a point-of-sale system and balance a cash drawer daily.
• Verify guest age requirements when selling alcohol.

Qualifications

• Barista experience or 1 year of related experience
• Strong customer service background with excellent listening and verbal communication skills
• Organized and creative
• Strong organizational skills with the ability to manage multiple tasks simultaneously and work successfully as part of a team

Hours

20 hours per week

Schedule Options

Option 1

• 3:00 PM - 7:30 PM
• Every other weekend
• Fridays
• Holiday rotation

Option 2

• 3:00 PM - 7:30 PM
• Every other weekend
• Mondays and Thursdays
• Holiday rotation

Option 3

• 6:30 AM - 3:00 PM
• Every other weekend
• One weekday (Monday-Friday)
• Holiday rotation

Location

The Manor at Willow Valley Communities 211 Willow Valley Square Lancaster, PA 17602

Join Our Team!

If you're passionate about customer service, enjoy working with coffee and food preparation, and are looking for a supportive workplace with opportunities to grow, we invite you to apply and become part of the exceptional team at Willow Valley Communities.

Willow Valley Communities is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.