Quoting Operation Specialist - Multi-Family

Paradigm is a software company transforming the way that the residential, construction & building product industries operate across the globe. We are looking for a Quoting Operation Specialist - Multi-Family to be part of revolutionizing these industries. We are seeking a Window and Patio Door Quoting Specialist to perform material takeoffs & window quotes for multi-family and single-family construction projects. This is a critical role for a fast-paced team that serves team members throughout the United States. What You Will Do: You will use window/patio door quoting and estimation tools to develop pricing quotes and material lists related to new construction, remodeling, additions & outbuildings. You will read blueprints and have advanced knowledge of the building materials as mentioned above. You will review/finish projects started by other members of Paradigm, making sure that the deliverables are complete and accurate. You will be responsible for supporting other team members and working to maintain and improve our quality and level of service. You will act as a liaison between our quoters/takeoffs and customers, answering questions about quotes/takeoffs, seeking to understand how we can continue to improve service levels, and helping them request/receive services. You will be able to review a quote and/or takeoff done by someone else and troubleshoot the deliverables to determine the root cause of any errors that may be present. You will play a key role in helping teammates understand best practices with multi-family and single-family quoting and takeoff functions. What You Need to Succeed: You must have 5+ years of Construction or Estimating experience, particularly specializing in windows/patio doors. You should have deep experience with multi-family projects – especially large apartment projects with complex specifications. You should have expert knowledge of building codes as they relate to windows and patio doors and be willing to learn regional codes and requirements. You should be proficient working with MS office. If you have used Jira, Confluence, or PlanSwift - that is a bonus! You have 2+ years of customer service experience. You have strong time management & communication skills. You have demonstrated critical thinking, including creative development skills, requirements analysis capabilities, and proven problem-solving skills. You need to be dependable, organized and enjoy working in a changing/fast paced environment. We are Agile! #J-18808-Ljbffr