PT Sales Associate (Cashier) - Food Lion

Overview Be among the first 25 applicants. Category/Area of Expertise: Retail Operations Job Requisition: 19778_external_USA-GA-Augusta Address: USA-GA-Augusta-2115 Windsor Spring Rd Store Code: Store 01447 Front End (7224035) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. Responsibilities Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience Greet each customer and use his or her name whenever possible Unload customers’ groceries from cart to belt; organize items for ease of bagging (e.g., group cold items) Check the bottom of every cart and under all baby seats for items before completing an order Follow correct bagging procedures and use bags appropriately by type Scan customers' orders and handle the payment transaction, per standard practice Avoid personal conversations with other associates when customers are present Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers Follow procedures for refunds and error correction Maintain accurate cash control Follow procedures and perform overrides as needed Identify customers needing assistance and offer to take the customer’s order to their car Maintain alertness and call for assistance when needed to service customers per service standards Check prices quickly and accurately Be courteous and helpful to other associates Wear the Food Lion uniform with apron, name badge, and adhere to the dress code Retrieve shopping carts from the parking lot and cart corrals using the tether strap Keep the front end area neat and clean Report any register malfunction to the Customer Service Manager or MOD Ensure the MVP savings center KIOSK is filled with paper and functioning Adhere to all company guidelines, policies and standard practices Observe and correct unsafe conditions that could cause accidents Notify QA of cleaning issues or maintenance required on front end Complete computer-based training (CBT) and training aid courses Perform all other duties as assigned Qualifications High school graduate or equivalent preferred Effective communication and customer service skills Ability and willingness to learn multiple tasks and technical requirements of the job Ability to perform the technical requirements of cashier and service center Must meet minimum age requirements to perform specific job functions Must be able to meet the physical requirements of the position, with or without reasonable accommodations Physical Requirements Ability to use computers and other communication systems required to perform job functions Perform repetitive hand and arm motions Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion Pull or push up to 75 lbs. on occasion Stand 100% of the time, with frequent walking Handle substances associated with cleaning and packaging materials, fresh fruits, vegetables, plants/flowers and household cleaners Use hands to frequently/continuously handle currency and operate equipment such as cash register, scanner, computer, and calculator Reach and grasp at various heights Meet established volume activity standards for the position Tolerate extreme hot/cold temperatures for short periods Have visual ability to check ID cards, checks, invoices and other documents Move empty bottles and containers from the front end to the back room, where applicable Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. Seniority level Entry level Employment type Full-time Job function Sales and Business Development Industries Retail #J-18808-Ljbffr