Studio Manager - San Diego

Why join our teamAt Options For All, we create opportunities for adults with disabilities to live, work, and love life in their community with dignity and respect. As a USA TODAY Top Workplace, we are proud to build a culture where team members feel supported, valued, and connected to meaningful work.As a Studio Manager, you will make a difference every day by helping people build independence, make choices, and work toward their goals. This is more than a job. It is a chance to create real impact while joining a mission-driven organization that values dignity, inclusion, and respect. We are looking for people who care deeply, take initiative, and want to help others thrive.Why you’ll love it hereAt Options For All, we believe a great workplace starts with putting people first. We are proud to build a culture where team members feel supported, valued, and connected to the work they do. We celebrate diversity, foster belonging, and create opportunities for growth.When you join our team, you can expect:A supportive team environmentMeaningful work that makes a differenceAn inclusive culture where you belongOpportunities to learn and growYour benefits start on Day 1:100% company-paid medical, dental, and vision coverage for employeesComprehensive coverage for qualifying dependents, including 100% dental and vision and 50% medicalRetirement savings plan with up to a 5% company matchMileage reimbursement for work-related travelPaid vacation, sick time, and paid holidays, including your birthdayStudent Loan Repayment Assistance ProgramWhat you’ll be doingAs a Studio Manger, you will ensure the overall success of their respective Film and Media program.In this role, you will:Client ManagementDevelop and maintain excellent relationships with regional center personnel (including the Regional Center Community Resource Specialist), individual service coordinators, client care providers, and other program managers aimed at generating program referrals, determining program fit, and ensuring accepted clients receive the highest level of care and instruction to meet their individual needs and goals.Refer questions to Film and Media Director or other departments (i.e., Finance, HR, other programs and/or Referrals) as determined necessary and appropriate.Client ReferralsAnswer questions and provide information about the Film and Media program to regional center personnel, individual service coordinators, potential clients and/or client care providers, including conducting studio tours as requested.Organize and conduct Program outreach and marketing efforts, communications, and informational sessions at vendor fairs, parent group meetings, fifth year programs, and other places as deemed appropriate to generate interest in the Program.Enter referrals received directly into OFA’s client referral system.Answer questions and provide information to OFA’s Referral department for referrals made directly to the Studio Manager.Client IntakeDetermine client eligibility and fit for the Program based not only on Program capacity, but also on individual goals and the group learning setting to ensure both Program and client success.Request and/or review client collateral and make the final decision about accepting clients into the Program, with advice from the Film and Media Director when necessary.In coordination with Referral Department, ensure eligible clients are placed on the waiting list when necessary and appropriate.For accepted clients, schedule and hold initial Individual Service Plans (ISP), ensuring finalized ISP is in place, and that goals are established and communicated to Program instructors prior to client starting in Program.Ensure clients and care providers understand program expectations, including attendance and personal conduct requirements.Request/confirm that clients have received authorization to receive services in the respective OFA Film and Media Program, enter authorization data into the case management system and communicate authorization status to Finance team prior to client starting in Program.Client ExperienceCommunicate promptly and professionally with care providers and/or clients when questions or concerns arise regarding client’s experience in the Program.Schedule and hold semi-annual, annual ISP meetings, and Interdisciplinary Team meetings as needed.Provide mentorship and advice to studio staff and/or directly intervene when client behavioral issues arise during program. Communicate with clients and/or their care givers as needed and create behavior management plans for clients and instructors to follow as needed.Review staff prepared Serious Incident Reports (SIRs) and submit to regional centers. Advise staff on mandated reporting duties, when Adult Protective Services must be called and ensure documentation is submitted within the required timeframe to respective agencies.Monitor and report client attendance at least on a weekly basis. Communicate with care providers and/or clients when attendance drops below what has been communicated as acceptable.Review client case notes weekly to ensure they have been completed by staff properly and timely.Ensure quality of service delivery provided by direct reports via quality checks, observation, etc.Develop and consistently provide communication avenues for keeping clients informed such as email updates, newsletters, etc.Coordinate with Employment Services to identify and place Program clients into external paid or volunteer (when applicable).Schedule staff to ensure proper ratios per program design.Program ManagementReportingGather and submit data and reports. This includes (but is not limited to)Monthly safety drill reports to regional safety coordinatorDaily/Weekly data reports to Workforce ManagerDocuments from program audits to Quality Assurance & Compliance Manager as requestedDaily/Weekly TeamBridge schedulesMonthly program billing to Finance department by billing due dateAnnual budget information for budget planningBudgetManage program operations within established annual Program budget.Participate in annual budget planning and advocate for Program needs.Reconcile monthly credit card statements, code expenditures, and submit receipts to finance.Ensure that the Program's case management system is consistently up to date with accurate service, authorization, and billing data.Identify, recoup, and close any outstanding aging accounts.Consult with Director of Film & Media to secure major filmmaking equipment for productions as needed.Program ComplianceComply with all Quality Assurance activities including safety drills, monthly/quarterly/annual reporting, and a focus toward ongoing program improvement.Manage regional center and other external entity audits, providing relevant information and ensuring compliance in advance of audits.Complete all assigned and/or mandatory trainings.Coaching and MentoringDetermine need, conduct interviews following question guidelines plus one other staff and make final determinations on selected candidates.Direct and supervise daily activities of direct reports.Manage staff schedules, ensuring all clients are served.Coordinate with staff to create projects, assignments, and settings that are appropriate for the clients’ needs.Ensure new staff are properly trained and mentored for success.Ensure direct reports timely clock in and out. Film & Media Studio ManagerCreate a cooperative environment between staff members and self; between staff and staff; between staff and clients.Observe instruction and hold positive feedback sessions with staff.Provide formal co-teaching opportunities for each staff.Verify and approve timecards.Ensure staff comply with all mandatory trainings, including (but not limited to) anti-harassment, nonviolent crisis intervention, CPR, cybersecurity and mandated reporter trainings.Ensure staff are taking rest and meal breaks and approve any missed breaks.Conduct safety drills with staff.Identify the need for additional and/or external training of direct reports and ensure staff have the tools and skills to complete their tasks.Ensure staff are tracking performance and meet quarterly to review and adjust as needed to ensure success.Prepare and submit personnel action forms.Conduct regular staff meetings.Audit for accuracy and compliance with policy and approve mileage and expense reimbursement requests for direct reports.Consult with HR and/or cooperate with HR initiated investigations and make final termination/corrective action decision regarding staff.Additional duties as assigned.What we’re looking forWe are looking for someone who is compassionate, dependable, and ready to make a positive impact.EducationHigh school diploma, or equivalent or GEDExperience5 or more years' experience supervising staff and managing a program/areaExperience with instructional strategies and developing natural supports, including state-of-the-art techniques.Experience working with individuals with a variety of disabilities (Preferred).Experience working in film or media (Preferred)Experience working in a non-profit sector (Preferred)Experience working in the field of IDD (Preferred)Other Requirements21 years of age or olderA valid driver’s license, reliable transportation, and an acceptable driving record are required for this role.This role requires travel within the region where services are provided.Final candidates must successfully complete a background check.Physical Demands & Work EnvironmentThis position requires the employee to regularly stand, walk, sit, talk and hear. The employee must be capable of writing, using a computer keyboard, telephone and related office equipment. Ability to lift 10lbs. required.The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The employee will experience normal office conditions with a well-lighted work area and minor noise from standard office equipmentEqual Opportunity and AccommodationOptions For All is committed to the full inclusion of individuals with disabilities. If you require a reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please contact Ciara Quinones at View email address on click.appcast.io. #J-18808-Ljbffr Options-For-All