Phlebotomy Supervisor

Position: Lab Supervisor

Client: Healthcare Client

Location: Columbus, Ohio

Duration: 6 month CTH

Shift: M-F, 8am-5pm

Overview

• Creates and maintains an environment for Customer Service.
  • Serves as a resource to medical, nursing, and support staff.
  • Works with other hospital personnel/committees to implement multi-discipline projects.
  • Specimen problem investigation and resolution for customer/patient, includes incident reporting and resolution.
• Communication.
  • Demonstrates the ability to communicate respectfully and foster interpersonal relationships with staff, patients, and clients
  • Demonstrates the ability to present information in a clear, concise and effective manner to staff, and management.
  • Demonstrates the ability to provide feedback, including updates/process changes to staff
• Policy and Procedures.
  • Create and update policies and procedures and educate staff.
  • Assists, through support, the development or implementation of new processes.
• Management of staff.
  • Demonstrates ability to select, train and motivate staff. Monitors day-to-day laboratory operations, direct workforce appropriately and equitably.
  • Prioritizes and adjusts work schedules.
  • Maintains awareness of staff development issues, providing timely and specific feedback.
  • Responsible for PARs and appropriate disciplinary actions.
  • Demonstrates compliance with institutional standards by conducting timely department orientation, performance evaluations and monitoring progress of staff learning plans.

Qualifications

• Bachelor's degree in biological, physical, or chemical science OR Bachelor's degree in business, marketing, or medical technology with phlebotomy experience
• Supervisory skills required to plan, assign, direct, and evaluate the work of subordinate staff
• Effective interpersonal skills required in interactions with department staff, other NCH personnel, other agencies and institutions, and the public.