Solutions Engineering Team Lead

Leading a small team of Sales Engineers and Technical Account Managers, the full-time remote Solutions Engineering Team Lead will manage complex technical customer engagements, design integrations, and drive adoption strategies for both pre- and post-sale processes. Key responsibilities Lead technical discovery, solution design, and demo presentations for high-value prospects and existing customers Manage, coach, and develop a team while building scalable processes and resources Collaborate cross-functionally to represent customer needs and contribute to the evolution of the Professional Services model Required qualifications 3+ years of experience in solutions engineering, technical account management, or a related customer-facing technical role At least 1 year of experience managing or leading a technical or customer-facing team Proficiency in reading API documentation and troubleshooting integrations Familiarity with integration tools like Zapier and experience in designing automated workflows Strong project and program management skills for driving complex cross-functional initiatives