Patient Services Specialist

Job Description

Job Description

Patient Service Specialist

Provider‑centered. Patient‑focused. Built for what healthcare should be.

At Bookmark Medical, we’re building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. If you’re a Patient Service Specailist who believes relationships matter and meaningful care starts from within, you’ll feel right at home here.

What you’ll do

You’ll create a smooth, supportive experience for every patient by:

• Greeting patients and checking them in with warmth and professionalism
• Managing incoming calls, messages, and patient inquiries
• Scheduling appointments, referrals, follow‑ups, and co pays
• Assisting with insurance verification and prior authorizations
• Supporting clear communication between patients and providers
• Updating and maintaining accurate information in the EHR
• Helping keep the front desk organized, efficient, and patient‑ready

What you bring

• Experience in healthcare, customer service, or administrative role
• Strong communication and interpersonal skills
• Comfort working in a fast‑paced, team‑oriented environment
• EHR proficiency (Athena or eCW preferred)
• A positive attitude and a commitment to patient‑centered service

Why you’ll Love Working Here

• We take care of our team so they can take care of patients. Benefits include:
• Medical, dental, and vision coverage
• Company‑funded HSA + exclusive healthcare discounts
• 401(k) with company match
• Company‑paid life insurance
• Flexible time off + Vacation Exchange Program

What We Value

Trust. Ownership (Together). Compassion. Relentless Progress. These values shape how we show up for patients — and for each other.

If you’re ready to grow, make an impact, and be part of a connected care team, we’d love to connect.

Bookmark Medical is committed to a workplace that supports and sustains inclusion and belonging. Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law