Front Desk Customer Service Representative

Front Desk Customer Service Representative (Temp-to-Hire)

Pay Rate: $18.00 – $21.00/hr (Depending on Experience)

Schedule: Part-Time | Approx. 25–30 hrs/week

• Mon, Tue, Thu: 9:00 AM – 3:00 PM
• Wed: 10:00 AM – 5:00 PM

About the Opportunity

Are you a natural problem-solver with a knack for keeping cool under pressure? PrideStaff is partnering with a premier community management team to find a professional, compassionate Front Desk Customer Service Representative.

In this Temp-to-Hire role, you will serve as the essential first point of contact—greeting visitors, assisting community members, and keeping day-to-day administrative operations running smoothly.

Key Responsibilities

• Customer & Resident Experience: Warmly greet all incoming guests, handle phone/email inquiries, and provide accurate, helpful info regarding community policies and amenities.
• Conflict Resolution & De-escalation: Serve as a calming presence during challenging or emotional situations, ensuring issues are resolved with neutrality, empathy, and professionalism.
• Administrative Support: Maintain accurate logs for service requests, manage key access or amenity passes, organize files, and handle routine clerical tasks.
• Policy & Confidentiality: Uphold organizational guidelines consistently while strictly protecting sensitive and confidential information.

What We're Looking For

• Education & Experience: High School Diploma (or equivalent) plus at least 1–2 years of front desk, receptionist, or customer service experience.
• Key Skills: Strong verbal/written communication, basic computer proficiency (MS Office/databases), and excellent de-escalation skills.
• Mindset: Dependable, detail-oriented, and emotionally intelligent with a track record of remaining cool under pressure.
• Requirements: Valid Driver's License.
• Bonus Points: Previous experience in property management, HOA, hospitality, or municipal settings (bilingual skills are a plus!).

Why Work with PrideStaff?

When you partner with PrideStaff, you aren't just applying for a job—you gain a team dedicated to your long-term success. We offer competitive pay, supportive recruiters, and direct pathways to permanent employment.

Compensation / Pay Rate (Up to): $18.00 - $21.00 Per Year